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Supply Chain Environmental Management:
Lessons from Leaders in the Electronics Industry
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Prepared by the Clean Technology Environmental Management (CTEM) Program of the US-Asia Environmental Partnership, managed and implemented by Louis Berger International, Inc. Written by Riva Krut and Leslie Karasin of Benchmark Environmental Consulting. Edited by Robert E. Fishbein and Suzanne Young, CTEM Technical Managers. Published October 1999.

ACKNOWLEDGMENTS

US-AEP is a ten-year effort to mobilize public and private sector resources to assist Asia in sustaining economic development while improving the environment. The program is designed to match Asian environmental needs with U.S. environmental experience, technology, and practice. The Clean Technology and Environmental Management (CTEM) Program of US-AEP is designed to meet these goals.

Under the guidance of Managing Director Julie M. Haines, the CTEM Program is intended to increase understanding and international cooperation regarding the environment and industrialization. The CTEM Program initiates a wide variety of activities including identifying clean technologies and practices used in U.S. industry that can be transferred to the Asian marketplace and assisting in technology transfer by identifying opportunities for collaboration and information sharing through providing written materials and other resources to both Asian and U.S. industries. The CTEM Program is managed and implemented for US-AEP by Louis Berger International, Inc.

Benchmark Environmental Consulting is a research and consulting firm based in Hartsdale, New York, USA. Benchmark provides research and environmental management consulting to industry, governmental agencies, environmental groups, and international organizations interested in developing progressive ways to integrate the goals of sustainable development and environmental management into organizational policy and practice. Benchmark staff prepared a previous US-AEP CTEM report, Global Environmental Management: Candid Views of Fortune 500 Companies.

US-AEP/CTEM and Benchmark would like to thank all participating firms and individuals who, through interviews and provision of materials, made these case studies possible.

ACRONYMS

AESOP Asia Environmental Supplier Outreach Program
AMD Advanced Micro Devices
CAPS Center for Advanced Purchasing Studies
CFCs Chlorofluorocarbons
CIQC Computer Industry Quality Conference
CMP Copper metal polishing
DFE Design for environment
DFEHS Design for environment, health, and safety
DI Deionized
ECP Electroplating
EHS Environment, health, and safety
EPD Environmental product design
EPIC Equipment and Process Integration Center
ERSI Environmentally related supplier initiative
GDP Gross domestic product
HP Hewlett Packard
NGO Nongovernmental organization
PIBA Pacific Industry and Business Association
SCEM Supply chain environmental management
SCM Supply chain management
TRI Toxics release inventory
US-AEP United States�Asia Environmental Partnership
USAID United States Agency for International Development
UTC United Technologies Corporation
WCS World Class Suppliers

EXECUTIVE SUMMARY

Electronics has become an integral part of modern life. Demand for electronic products�computers and telecommunications, semiconductors, electrical equipment, and consumer electronics�is growing, particularly in less developed countries, where the electronics industry has been a force for modernization. Much of the industry�s new growth has been in labor-intensive segments of Asian production, whereas capital- and research-intensive stages of production remain concentrated in the United States, Japan, and Europe.

The ubiquitous nature of electronics in the Asian and global economy has prompted the US-Asia Environmental Partnership (US-AEP) to examine the environmental issues surrounding the electronics sector. The Clean Technology and Environmental Management (CTEM) component of US-AEP is focused on promoting market-based initiatives in the pursuit of cleaner technologies and sustainable economic growth. Accordingly, US-AEP/CTEM commissioned a study to identify major environmental issues related to the electronics industry and bring to light the latest trends in addressing environmental concerns. The study is based on a survey of seven international electronics firms and draws on other available industry-wide studies and data.

It is hoped that this report will contribute to the growing body of knowledge on clean technologies and sustainable economic development. It is intended to inform leaders and interested parties in industry, public sector and civil society, both in Asia and the U.S., whose destinies are woven together in an increasingly interdependent world.

The trend toward supply chain management. The electronics industry, like all industry, has realized that the quality and cost of their products depend on their suppliers throughout the world and has become increasingly concerned with supply chain management (SCM). This has resulted in two related trends in the industry:

Increasing involvement of procurement in design engineering. Procurement has the potential to cost-effectively deliver considerable value and play a significant role in business development, while establishing supplier relationships that ensure high quality and environmental standards. A trend toward involving suppliers at the design phase is clearly benefiting the electronics industry.

Rationalization of suppliers. Electronics companies are relying on fewer but larger suppliers for incoming products. As small suppliers lose contracts, they may alternatively seek to occupy highly specialized niche markets or sell to intermediate customers. Increasing supplier-to-supplier sales would extend and redistribute risk through the supply chain. As a result, legal and environmental health and safety (EHS) departments in companies are increasingly involved in evaluating contracts for potential risk.

Environmental issues in the electronics industry. The electronics industry has typically been considered relatively "clean," compared with other industry sectors. Nevertheless, manufacturing wastes in the industry and disposition of electronic products are raising important technical, financial, and environmental issues. Domestic and international air, water, ground, and disposition regulations and standards now affect every step in product life cycle and are becoming an important cost consideration in electronics manufacturing. Electronics companies have taken both manufacturing wastes and product environmental impact seriously and are increasingly concerned about the many associated impacts of electronic products, in some cases, even taking responsibility for the full life cycle of a product. Environmental concerns are often addressed along with contractor and employee health and safety issues, primarily through integrated EHS programs. Because supplier policies and practices can improve the EHS performance of a company�s products, some EHS programs are being extended to a company�s suppliers through supply chain environmental management (SCEM).

Driving forces for supply chain environmental management. SCEM merges a firm�s environmental management policies and goals with its SCM programs. SCEM is receiving increased attention in many sectors, particularly electronics, and holds strong implications for suppliers. Firms in the electronics industry are subject to both external and internal forces that are driving them towards SCEM. External forces include regulations, commercial customers, and advocacy groups, while internal forces are integrally linked to management issues, such as risk management, company benefits, societal concerns and corporate image.

Industry�s response to SCEM forces. To gain a deeper understanding of industry approaches to SCEM, case studies were carried out with seven major firms in the electronics industry: Advanced Micro Devices (ADM), Xerox Corporation, Intel Corporation, Quantum Corporation, Applied Materials, Hewlett Packard and United Technologies Corporation (UTC). These case studies exhibit how some American firms with global operations are using various SCEM tools in Asia and the United States to achieve cleaner technology, enhanced EHS records, and business benefits through stronger supplier relationships. Some of the common SCEM tools employed by these firms are be summarized below:

Prequalification of suppliers(AMD, Intel and Xerox)

  • Require or encourage environmental criteria for approved suppliers
  • Require or encourage suppliers to undertake independent environmental certification

Environmental requirements at the purchasing phase (AMD, Hewlett Packard and UTC)

  • Build environmental criteria into supplier contract conditions
  • Incorporate EHS staff on sourcing teams

Supply base environmental performance management (AMD and Hewlett Packard)

  • Supplier environmental questionnaires
  • Supplier environmental audits and assessments

Build environmental considerations into product design (Xerox, Quantum and Intel)

  • Jointly develop cleaner technology with suppliers
  • Conduct life cycle analysis in cooperation with suppliers
  • Engage suppliers in design for environment (DFE) product innovation
  • Coordinate minimization of environmental impact in the extended supply chain
  • Develop tools that assist in the DFE effort

Cooperate with suppliers to deal with end-of-pipe environmental issues (Applied Materials and Xerox)

  • Reduce packaging waste at the customer/supplier interface
  • Reuse/recycle materials in cooperation with the supplier
  • Launch reuse initiatives (including buy backs and leasing)

Reverse logistics (Nortel � not included in this study)

  • Give supplier an incentive to reduce the customer�s environmental load

Influence legislation to facilitate better SCEM policies (Intel)

  • In cooperation with suppliers, lobby to strengthen environmental regulation
  • Lobby on behalf of SCEM initiatives

Work with industry peers to standardize requirements (Hewlett Packard)

  • Create interfirm procurement group to collaborate on environmental issues
  • Standardize supplier questionnaires

Inform suppliers of corporate environmental concerns (AMD, Xerox and UTC)

  • Issue statements of EHS priorities to suppliers
  • Draft and distribute comprehensive SCEM policy

Promote exchange of information and ideas (UTC and Intel)

  • Sponsor events to facilitate discussions between customers and suppliers on environmental issues
  • Host training and mentoring programs

American firms included in this report�s case studies have generally started their SCEM efforts with local (U.S.) suppliers. This experience is, however, already being exported to Asia, and more will be in the future. For example, the UTC case study exhibits an Asian supplier outreach pilot; Hewlett Packard and Xerox have global SCEM programs in place; and AMD�s Bangkok facility performs waste audits. The Asian programs already in place indicate great potential for widespread extension of SCEM in the region.

Ten emerging themes: challenges and opportunities. The seven case studies have revealed ten emerging themes in SCEM, which present both challenges and opportunities for all firms�customers and suppliers�in the electronics sector. These themes are summarized below.

  1. Companies are experiencing external and internal pressures for SCEM. As noted, external and internal pressures are driving firms towards SCEM. Among the companies represented in this report, European take-back regulation is a particularly important external driver. It has helped companies to see the issue of product responsibility in a new way and prompted companies to work proactively. Advocacy groups�NGOs and shareholders�are also becoming increasingly interested in SCEM and are working harder to encourage companies to implement SCEM programs. Fundamental advantages to a firm�s internal efficiency, profitability and image have driven firms to engage in supplier environmental programs. Individually, these and other issues are important; cumulatively, they are an important driver for change.

  2. Customer firms are applying SCEM by forming cross-functional procurement teams and by seconding environmental staff to design and procurement departments. Several companies included in the report meet supply chain management needs by using cross-functional design and/ or procurement teams. With the shift beyond SCM to SCEM, EHS staff are being included on these teams to ensure that the company�s environmental needs are met. The case studies in this report reveal that environmental objectives are consistently favored when effective mechanisms bring procurement and environmental staff together, when risk is sufficient to lend environmental staff credibility in purchasing decisions, or when the company has made environmental considerations a high priority or has made a strong commitment to SCEM programs.

  3. Design for the Environment (DFE) constitutes a fundamental shift in the supplier/customer relationship. The design stage is the place in the life cycle of a product that has the most potential to shape the product itself and the processes that are used to create it. As long as companies continue to emphasize the development of green products and reduction of downstream risks and wastes, DFE will gain importance. For suppliers, this trend is likely to result in increasingly common environmental product specifications and the opportunity to work with companies on developing products that use cleaner production processes and materials. Suppliers are also being asked to collaborate on finding solutions to environmental problems. This represents both an opportunity and an obligation for suppliers. Suppliers who demonstrate skill and ingenuity in their involvement with environmental solutions will likely receive customer loyalty. They will also save effort and expense for their customers by eliminating problems early in the supply chain.

  4. SCEM proposes a new model for the relationship between companies and their suppliers. The importance of customer-supplier partnerships was most directly illustrated in the case studies on promoting the exchange of information and ideas, but it is an aspect of nearly all the case studies. These partnerships represent a shift from the old business model of communicating with suppliers primarily through purchase orders to one of shared problem solving. In its most advanced form, the supplier is encouraged to become a consultant to the customer. The case studies in this report give examples of ways in which suppliers are going beyond merely providing products, services, and materials to actively meeting the needs of companies and participating in forming solutions. In the long term, successful suppliers are likely to be those who anticipate customers� needs�including EHS needs�and provide solutions.

  5. The implementation of SCEM is still in its infancy. The use of audits, questionnaires, and product specifications is central to SCEM and was evidenced in most of the case studies. Firms are now refining these processes and making them more effective and user friendly for both company and supplier. However, these initiatives are not being used in a systematic way. This is likely to change as firms mature in their use of SCEM and see opportunities for adding value and rationalizing costs.

  6. The trend is to reduce the number of "Tier 1 suppliers" and lengthen the supply chain. Rationalization of the supplier base, evidenced in statistical surveys and in the case studies, is becoming a trend. Although this may not necessarily mean that many supplier companies lose business, some will. Niche providers and specialist providers will be best insulated. The real impact of the reduction in the number of suppliers may be to lengthen, rather than shorten the supply chain. In the electronics industry, many of the parts required in production are niche or highly specialized products. These will still have a market, but not necessarily with multinational customers. Global companies will reduce the number of Tier 1 suppliers, but this may simply reorganize the supplier structure so that their enduring Tier 1 suppliers contract with old Tier 1 suppliers, making them Tier 2 suppliers, and so forth. This shift will restructure supplier relationships but may not mean a loss in business for smaller suppliers.

  7. SCEM can be a means of environmental risk management. Risk management was emphasized by both EHS professionals and procurement officers in the course of interviews for this report. SCEM programs, the concentration of suppliers, and the lengthening of the supply chain will mean that financial and environmental risk is pushed back down the supply chain, onto suppliers. Inventive SCEM programs, however, will help suppliers minimize their own risk as well.

  8. The benefits of SCEM may be uneven. SCEM has the potential to benefit both suppliers and customers. Among suppliers in developing countries, however, concern exists on whether the benefits to suppliers of SCEM will be evenly distributed. In the semiconductor sector, for example, companies in developed countries often export the lower-tech, labor-intensive phases of production to developing countries. These segments of the supply chain may not have the same opportunities to benefit from SCEM initiatives as those associated with the design phase. This suggests that in some segments of the semiconductor industry, suppliers may face environmental requirements without receiving the benefits of collaboration. This may or may not be applicable elsewhere in the electronics sector, and suppliers may often be able to participate actively in shaping SCEM programs.

  9. The marketplace will start to reward environmentally sound products and processes. Savvy suppliers and regions will recognize the competitive advantage that green products and processes are likely to present in coming years and will position themselves accordingly. As more companies begin to implement sophisticated, comprehensive SCEM programs, it will be a key advantage to suppliers to have clean technologies already in place. Companies that take steps now to begin the process of greening their operations�eliminating or minimizing hazardous material use, favoring cleaner technology, adopting DFE processes, and minimizing environmental risks�will find that they are well positioned to answer rising concerns about environmental management.

  10. SCEM complements "just-in-time" management at many points. Many of the issues in SCEM have already been rehearsed with "just-in-time" management�the increased importance of customer-supplier partnerships, reduction in the number of suppliers, integration of suppliers at the design stage, and pushing risk downstream onto suppliers. The implication of this is that it is not an entirely new aspect in the customer-supplier relationship, but a strategic one and likely to endure.

The strategic and environmental advantages of SCEM ensure that it is a major issue�a different business model�for the next decade and beyond. SCEM may prove to be the most effective way that global firms can spread clean technologies and promote global voluntary environmental management. Companies have the power to effect enormous changes in the environmental performance of their suppliers worldwide without intervention or regulatory involvement. Governments, bilateral organizations like US-AEP, and multilateral aid agencies may also play a complementary and supportive role.

INTRODUCTION

Background and Objectives

A hundred years ago, electronics had more to do with an abstract branch of physics than with people�s daily lives. Thomas Edison was still alive, the light bulb and phonograph were new inventions, and the television and computer were yet to come. Removing all electronic products and services from society would scarcely have been noticed.

Now, electronics is integral to modern life. The level of concern over the Y2K issue illustrates the pervasive impact of electronics on our lives today. Virtually everything that we do is somehow related to or depends on electronics. It is essential in computers, televisions, telecommunications equipment, military hardware, automobiles, and the aerospace industry. Furthermore, it is part and parcel of services that we take for granted, including banking, trade, and communications. The trend toward incorporation of electronic products is increasing�in everything from medical equipment to work-out machines. Clearly, the demand for electronic products is growing.

The ubiquitous nature of electronics in the Asian and global economy has prompted the US-Asia Environmental Partnership (US-AEP) to examine the environmental issues surrounding the electronics sector. The Clean Technology and Environmental Management (CTEM) component of US-AEP is focused on promoting market-based initiatives in the pursuit of cleaner technologies and sustainable economic growth. Accordingly, US-AEP/CTEM commissioned a study to identify major environmental issues related to the electronics industry and bring to light the latest trends in addressing environmental concerns. The study is based on a survey of seven international electronics firms and draws on other available industry-wide studies and data.

Overview of the Electronics Industry

Not every region of the world has widespread access to electronic goods and services, but demand is growing in less developed countries and areas. The electronics industry has, in fact, been one of the driving forces of modernization and, consequently, one of the most dynamic sectors in the global economy. As labor-intensive services migrate to less-developed regions, an increasingly sophisticated economy relies on technological innovation to stay afloat. At the same time, developing economies that prove competent in electronics manufacturing are able to develop more quickly, add more value, and produce a higher amount of export products than those that do not work to achieve technological expertise.

Today, the electronics industry dominates the market as a result of increasing reliance on electronic goods and the shift toward a technologically advanced economy. This is indicated by the amount of attention that the business media pays to electronics companies. Business reports carefully follow industry leaders as beacons for the larger economy, and reporters announce shifts among the technology stocks as key indicators for the stock market. Electronics firms also play a key role in enabling the business transactions of companies in other sectors. The technology promoted by electronic firms facilitates electronic transactions among companies, the transmission of share prices to investors, and myriad forms of business communications. Increasingly, businesses in all sectors depend on electronics.

As the electronics marketplace grows, it becomes more difficult to define the shape of the industry. It has four distinct sectors: computers and telecommunications, semiconductors, electrical equipment, and consumer electronics. Each has a huge range of products and services.

The electronics and computer industry combined is the largest manufacturing employer in the United States and accounts for nearly 11 percent of the U.S. gross domestic product (GDP). The output of the global electronics industry reached $700 billion in 1990 and is expected to reach $1.3 trillion by 2000, about 4 percent of the world�s GDP and 14 percent of value added in manufacturing.

Globally, the growth of electronics as a percentage of GDP has not been evenly distributed. In dollar terms, much of the new growth has been in the "tiger" economies in Asia. A report from the United Nations Environment Programme on the semiconductor industry in the Philippines shows that the country�s electronics industry grew from 23 percent of national exports in 1985 to 58 percent in 1997 and that semiconductors (the largest sector within the nation�s electronics industry) grew from 22 percent of exports to 44 percent. Revenue from electronics increased from $1.1 billion in 1985 to $10.6 billion in 1996�that is, by a factor of ten in 11 years�whereas exports of other items have remained relatively stable.

This growth, however, has not been evenly distributed among the various stages of production. Labor-intensive segments of production account for much of the growth, whereas the capital- and research-intensive stages of production remain located in the United States, Japan, and Europe. In the semiconductor sector, for example, a study of twenty-two leading companies from five industrialized companies showed that more than 50 percent of their manufacturing and assembly facilities are located in developing countries. Assembly and product testing is the labor-intensive segment of the production process. Meanwhile, wafer design and fabrication, the capital-intensive production processes, occur primarily in industrialized countries. As a result of this distribution pattern, the value added of the Filipino semiconductor industry, estimated in a 1992 study by the Semiconductor Electronics Industry Foundation was 11.9 percent of revenues. So, despite huge export revenues, the actual contribution of the nation to the global value added has been quite low.

ANALYSIS OF TRENDS IN THE ELECTRONICS INDUSTRY

The Importance of Supply Chain Management

Businesses in all sectors have come to realize that the quality and cost of their products depend on their suppliers, and supply chain management (SCM) has become an increasingly prominent business concern. This is equally true in the electronics industry. The Arizona-based Center for Advanced Purchasing Studies (CAPS) has been tracking procurement practices in various industrial sectors since 1996. The data in the table below is taken from that study and demonstrates the attention being paid to supply chain management. The data are excerpted from procurement analyses of the semiconductor, electrical equipment, electronic equipment, and computer and telecommunications sectors of the CAPS study. In each sector, between nine and eleven firms provided information, which were aggregated in the CAPS summaries.

Table 1: Procurement Trends in the Electronic Sector

Subsector

Amount spent to operate purchasing function per active supplier (US $ 000)

Average amount received per active supplier (US $ x 000)

Active suppliers that received 90 percent of company purchases (%)

% Change in number of active suppliers during the one-year reporting period

Electronics

2.9 295.0 25.0 -8.1

Semiconductors

1.0 153.0 11.5 0.9

Electrical Equipment

1.4 130.0 20.7 -4.4

Computer and Telecommunications Equipment

2.7 310.0 12.1 �4.4*

*Represents direct material suppliers  /  Source: Center for Advanced Purchasing Studies, March 25, 1999.

Two major observations arise from Table 1, related to cost of procurement and the number of suppliers:

  • Cost of operating procurement functions: The cost of operating the procurement function is generally only about 1 percent of the amount paid to suppliers in contracts. This suggests that procurement has the potential to deliver considerable value and influence a significant amount of business without high operating costs. While the cost savings that procurement provides are reported in the CAPS summaries, the service that purchasing departments provide in establishing supplier relationships that ensure high quality and environmental standards is also significant and has the potential to grow.
  • Number of Suppliers. Perhaps the most significant revelation of Table 1 is the trend toward reduction of active suppliers. Three out of four sectors showed a significant drop in the number of active suppliers during the one-year reporting season (column 4); the fourth sector (semiconductors) showed only a marginal increase. Moreover, the figures in column 3, "Percent of active suppliers that received 90 percent of company purchases," indicate a concentration of purchasing spending among a small portion of suppliers. The lower the percentage, the more concentrated the companies� spending. On average, the firms surveyed spent 90 percent of their purchasing dollars on only 11 to 25 percent of their total suppliers. In all four cases, this demonstrates a concentrated purchasing program that relies heavily on a small proportion of suppliers for the bulk of incoming products. In the electrical equipment sector, nearly 80 percent of the firms included had goals in place to reduce the supplier base (other sectors did not report on this aspect).

In the semiconductor and computer and telecommunication sectors, which demonstrate the most concentrated purchasing efforts, 90 percent of the purchasing dollars went to just more than 10 percent of suppliers. Three key conclusions follow from this fact:

  • Procurement dollars are not evenly distributed. A few large suppliers receive most of the firms� purchasing business.
  • Most of the other small suppliers may risk losing their contracts if companies continue to attempt to reduce their number of suppliers. Because a noticeable trend already exists to reduce the supply base and the one sector reporting on the issue shows that most firms are intentionally trying to cut down on the number of suppliers, the potential exists for a dramatic continuation of this trend. The concentration of purchasing means that a large number of suppliers could be eliminated without a large loss to the company in terms of incoming supplies. Already in the semiconductor sector, only twenty-five firms receive more than 70 percent of the companies� purchase orders. These figures suggest that suppliers may need to explore ways of avoiding a loss in business. This should be possible by occupying highly specialized niche markets or selling to an intermediate customer rather than directly to the multinational�an option that may be more available in the electronics sector than elsewhere.
  • The trend toward reduction of suppliers may result in extension of the supply chain. As the number of suppliers selling directly to the firm falls, supplier-to-supplier sales will increase. A redistribution of risk down the supply chain will accompany this trend.

Other relevant results of the CAPS study, not consistently reported across the electronics sectors, include:

  • Of firms included from the electrical equipment sector, 77.8 percent had goals in place for achieving supply base reduction.
  • In the semiconductor sector, the top twenty-five suppliers to each firm accounted for 71.7 percent of the sector�s purchasing spending.
  • Supplier personnel in the computer and telecommunications sector worked directly with design engineers in developing new products in 91 percent of all companies. On average, 10.6 percent of the supply base was involved with this effort.
  • Of those firms in the electrical equipment sector incorporating suppliers into their business, integration occurred in design engineering in 87.5 percent of all firms.
  • Of all firms in the computer and telecommunications sector, 64 percent had divisions, products, or services that were ISO 14001 certified; 63 percent had divisions, products, or services in the process of applying for ISO 14001 certification; 55 percent required their suppliers� operations to be ISO 9001 certified; and none of the firms required their suppliers� operations to be ISO 14001 certified.
  • Of all firms in the computer and telecommunications sector, 64 percent required the legal department to approve and/or sign off on contracts.
  • Small business suppliers received 22.4 percent of total U.S. procurement dollars in the semiconductor sector and 21.6 percent in the computer and telecommunications sector.

The CAPS study provides a useful framework for understanding purchasing trends for industry writ large and for the electronics sector in particular. Two overall trends stand out:

  • A trend toward rationalization of suppliers.
  • The increasing involvement of the procurement function in design engineering.

For sectors reporting on the incorporation of suppliers into business, the integration of suppliers at the design phase is a clear trend. In the computer and telecommunications sector, more than 90 percent of firms report cooperation between suppliers and design engineers in new product design. Among electrical equipment firms that integrate suppliers, nearly 90 percent do so at the design phase. The benefits of cooperation between suppliers and design engineers are obvious from these figures.

In the CAPS study, the sectors do not report consistently on ISO 9001 or 14001 certification or requirements, but the limited results reported indicate that ISO 9001 is a supplier requirement whereas ISO 14001 is not. Only the computer and telecommunications sector reports on both, but more than half of these firms require ISO 9001 certification of suppliers. None, however, require ISO 14001, although a majority of the computer and telecommunications firms are themselves ISO 14001 certified or in the process of achieving certification.

A final result of the CAPS study of interest is that over half of the computer and telecommunications firms require the legal department to sign off on contracts. This suggests that risk may play a significant role in the purchasing function. Law suits are being brought by consumers against mobile phone manufacturers are, for example, resolved in part through the records of purchasing contracts. Cognizant of the risk involved in purchasing, legal departments increasingly require involvement in the purchasing process. Likewise, some companies require that EHS departments evaluate contracts for potential risk.

Environmental Issues in the Electronics Industry

The building blocks of this industry (semiconductors, electronics packaging, printed wiring boards, assemblies, and displays) have typically been considered relatively "clean" in terms of environmental impact, compared with other industry sectors. The electronics industry only emits 1.6 percent of total U.S. Toxic Release Inventory (TRI) emissions annually (Microelectronics and Computer Technology Corporation, 1994, page 5). Nevertheless, manufacturing by-products of the electronics industry and the disposition of electronic products are raising increasingly important technical, financial, and environmental issues. Domestic and international air, water, ground, and disposition regulations and standards now affect every step in the life cycle of electronic products and are becoming an important cost consideration in electronic systems manufacturing.

Manufacturing wastes and the environmental impact of products are issues the electronics industry takes seriously from both an environmental and a business perspective. Electronics manufacturing generates waste streams that are rigorously controlled and treated at a high cost to manufacturers, and the amount of waste that must be treated will increase if the current trend to expand the definition of hazardous waste continues.

The industry used chlorofluorocarbons (CFCs) quite intensively in the past but has worked to eliminate CFCs from the manufacturing process since the Montreal Protocol. This has required developing alternatives�a technologically intensive process. But most electronics companies now report that their manufacturing operations are CFC-free.

Moreover, the electronics industry impacts the environment in numerous places besides the manufacturing waste stream. At the packaging and shipping phase, during use, and at the end of its usable life, a product affects energy use, the use of natural resources, and generation of pollution and solid waste. As companies move beyond the reactive stance of dealing only with regulatory threats, they are becoming increasingly concerned about the many associated impacts of their products. At the most sophisticated stage of environmental concern, companies assume product stewardship and take responsibility for the full life cycle of the product, including at the end of its useful life.

Contractor and employee health and safety issues are another important area of consideration that is often addressed in conjunction with environmental concerns because of the structure of companies� EHS departments and because of the health concerns associated with certain chemicals. Several categories of health and safety concerns exist: employee health and safety, contractor safety, and product safety. Accordingly, companies have a variety of processes in place to deal with these needs.

Companies that are concerned about their EHS practices are increasingly looking outside of their own facilities for improvements. They are also turning to their suppliers, cognizant of the role that suppliers� policies and practices play in the products that the firms ultimately deliver. Because much of the potential for improving the environmental performance of the products lies downstream in the supply chain, firms are beginning to consider how they can work with suppliers for environmental results.

From Supply Chain Management to Supply Chain Environmental Management

The shift to SCEM is a logical extension of SCM�a merging of a firm�s environmental management policies and goals with its SCM programs. This report, in many ways, is particularly prescient, because it represents the intersection of three emerging forces and issues in the global economy: environmental management, SCM, and the electronics industry. SCEM is a growing issue that is receiving increased attention in a variety of sectors, particularly electronics, and it holds strong implications for suppliers. The factors that are causing the development of SCEM are outlined below.

External Forces Towards Supply Chain Environmental Management

External forces for SCEM include regulations, commercial customers and advocacy groups.

Regulations: Product Take-Back and Waste Management

European legislation requiring electronics manufacturers to recycle their products at the end of their useful life has forced companies to reexamine their products, a process that has inevitably resulted in cooperation with suppliers. Some firms have moved aggressively to put in place product take-back schemes. In Europe, Alcatel, Ericsson, Motorola, Nokia, Panasonic, and Philips joined together under the umbrella of the European Telecommunications and Professional Electronics Industries Trade Association (ECTEL) to sponsor a program to induce consumers to return old mobile phones for dismantling and recycling and to determine the economics of recycling. The Xerox Corporation cites European legislation as one of the forces driving their remanufacturing program. To ensure that it could design products that are free of regulatory obstacles worldwide, Xerox compiled a list of the world�s most stringent environmental regulations.

Environmental considerations are increasingly being pushed forward into research and development and into design, because the success of a take-back program is linked directly to the product�s design. It is ironic that end-of-life regulations should impact supplier relationships at the beginning of the product life cycle, but the above example demonstrates the impact of design and the environmental connections among the different stages of a product�s life.

Take-back regulations have not been implemented outside of Europe, but firms in general are aware of the possibility of regulation and see the advantage in working proactively to prevent the need for regulatory involvement. Policy in the United States at the moment favors voluntary measures to achieve the goals of the European legislation. The President�s Council on Sustainable Development, for example, suggests that extended product responsibility is an important step toward corporate sustainability but one that is best achieved through voluntary measures and public-private partnerships.

Commercial Customers

Many companies are not only producers but suppliers as well, and the practice of SCEM is expanding beyond first-tier suppliers to reach second- and third-tier suppliers. The implication is that SCEM can beget SCEM: companies that are suppliers to other firms are sometimes encouraged to initiate environmental programs with their own suppliers for the sake of further extending SCEM.

Advocacy Groups

Advocacy groups for SCEM include nongovernmental organizations (NGOs) and investors and shareholders.

Nongovernmental Organizations

In 1982 the Silicon Valley Toxics Coalition was formed in response to discovery of substantial groundwater contamination in Silicon Valley caused by a leaking underground storage tank at a semiconductor plant. In June 1996, the coalition published its draft "Silicon Principles" dealing with global EHS management and asked the high-tech electronics industry to endorse them. The principles are part of a campaign intended to increase grassroots participation in national and international technology policy development. Included in the principles is a requirement that firms:

  • Establish corporate policies requiring equal standards for subcontractors and suppliers
  • Establish technical assistance and technology transfer to encourage pollution prevention at all stages of production, rather than shift the pollution down the production chain to smaller contractors
  • Hire contractors who adhere to good labor and environmental policies, and in particular, hire union contractors where they exist. (Salazar 1998: 23�24)

This is not the only example of advocacy groups seeking to influence SCEM. On February 11, 1998, Mitsubishi Motors and Mitsubishi Electric of America signed a memorandum of understanding with the Rainforest Action Network concerning Mitsubishi�s environmental procurement policies. As part of the memorandum of understanding, Mitsubishi announced that it intended to end the use of old-growth forest products and phase out the use of tree-based paper and packaging products by the year 2002 in favor of alternative fibers.

These examples demonstrate that NGOs are looking beyond companies� own environmental policies to consider the impacts of supply chain issues on the environment. The Mitsubishi example also shows that NGOs are looking beyond domestic operations at what companies are doing in other parts of the world, because many of the forestry operations of concern to the Rainforest Action Network are located in Asia.

Investors and Shareholders

Investors are paying increasing attention to companies� environmental records. Socially and environmentally screened portfolios are gaining popularity, and fund managers are beginning to take environmental efforts with suppliers into consideration. Messages of investor concern reach companies most directly, however, through shareholder resolutions. The New York�based Interfaith Center for Corporate Responsibility has filed shareholder resolutions concerning SCEM with Hewlett-Packard and Intel. The center�s shareholder resolution requests that the company "report, at reasonable cost and omitting proprietary information, on the company�s contract supplier standards and compliance mechanisms for all manufacturing and waste management vendors, subcontractors, [and] suppliers with contracts in excess of $1,000,000 annually." The resolution goes on to detail the elements of the report. This effort demonstrates that investors have real concern about companies� SCEM practices, stemming from a suspicion that competition may encourage contracting of suppliers that have low EHS standards and that operations in countries with weaker environmental regulations may be environmentally unsound.

Internal Forces Towards Supply Chain Environmental Management

Not all of the forces for SCEM are external; many are common-sense responses to corporate needs. Among them are some of the biggest forces behind the shift to SCEM. These include:

  • Risk management. One of the most compelling factors promoting corporate SCEM is the threat of liability and risk issues regarding suppliers� environmental practices. With twenty-nine Superfund sites in Silicon Valley, the electronics industry understands the benefits of cleaner production and knows that suppliers need to be involved in that process. Furthermore, the potential of an interruption of service or a liability issue concerning a supplier prompts companies to assess and minimize risk.
  • Benefits of SCEM. Many companies are finding fundamental advantages to being involved with their suppliers� environmental programs. These basic benefits to business include cost reduction through pollution prevention programs, benefits of cooperation at the design phase, and feedback that companies may receive from suppliers on their own environmental programs.
  • Concern for environmental impacts. As companies attempt to enhance their own environmental records, many realize that their success is incomplete without improvements on the part of their suppliers as well.
  • Corporate image. Closely related to many of the factors above, one of the forces for SCEM is concern about protecting brand-name reputation. This is of special concern for a company when it is the target of a media campaign, but a majority of companies recognize the advantage of presenting strong environmental images and the necessity of incorporating SCEM. The corporate image motive is enhanced by the practice of ecolabeling, which is already an important market motivation in Europe.

Industry Response

The various forces driving SCEM forward have increased interest in the issue among companies, but the implementation of SCEM programs has not been uniform. Various tools for SCEM have developed in the past few years. This has resulted in a collection of methods available to managers wishing to implement SCEM programs. Table 2 summarizes these various initiatives and their components.

Table 2: Tools in SCEM: A Collection of Environmentally Related Supplier Initiatives
 

Prequalification of suppliers

  • Require or encourage environmental criteria for approved suppliers
  • Require or encourage suppliers to undertake independent environmental certification

Environmental requirements at the purchasing phase

  • Build environmental criteria into supplier contract conditions
  • Incorporate EHS staff on sourcing teams

Supply base environmental performance management

  • Supplier environmental questionnaires
  • Supplier environmental audits and assessments

Build environmental considerations into product design

  • Jointly develop cleaner technology with suppliers
  • Conduct life cycle analysis in cooperation with suppliers
  • Engage suppliers in design for environment (DFE) product innovation
  • Coordinate minimization of environmental impact in the extended supply chain
  • Develop tools that assist in the DFE effort

Cooperate with suppliers to deal with end-of-pipe environmental issues

  • Reduce packaging waste at the customer/supplier interface
  • Reuse/recycle materials in cooperation with the supplier
  • Launch reuse initiatives (including buy backs and leasing)

Reverse logistics

  • Give supplier an incentive to reduce the customer�s environmental load

Influence legislation to facilitate better SCEM policies

  • In cooperation with suppliers, lobby to strengthen environmental regulation
  • Lobby on behalf of SCEM initiatives

Work with industry peers to standardize requirements

  • Create interfirm procurement group to collaborate on environmental issues
  • Standardize supplier questionnaires

Inform suppliers of corporate environmental concerns

  • Issue statements of EHS priorities to suppliers
  • Draft and distribute comprehensive SCEM policy

Promote exchange of information and ideas

  • Sponsor events to facilitate discussions between customers and suppliers on environmental issues
  • Host training and mentoring programs.

 

This list is probably not comprehensive, but it represents a fairly thorough accumulation of what is happening in the field of SCEM. More important, the various categories and tools are not completely distinct; in practice, they can overlap. A questionnaire, for example, might have questions about packaging reduction or a DFE initiative might be necessary to make a successful leasing or take-back program possible.

In order to gain a deeper understanding of the application of SCEM in the electronics industry, case studies of seven major electronics firms were carried out. These case studies exhibit leading practices in the application of SCEM tools, which appear to have tremendous potential importance for business and environment in both the United States and Asia. The case studies showcase American firms with global operations that are exploring the issues of SCEM. Some of their programs are currently focused on Asia. Others are being applied primarily within the United States, but the firms involved have indicated interest in extending their current SCEM practices overseas to Europe and Asia. The companies included were selected because they are leading firms engaged in best practice SCEM project examples. They do not represent a complete list of firms engaged in SCEM programs but provide an excellent starting point for discussion of best case practices. SCEM efforts are helping their firms achieve cleaner technology, stronger supplier relationships, enhanced EHS records, and business benefits.

The firms with case studies in this report are:

  • Advanced Micro Devices (AMD)
  • Applied Materials
  • Hewlett Packard
  • Intel Corporation
  • Quantum Corporation
  • United Technologies Corporation (UTC)
  • Xerox Corporation

The case studies for these companies were formulated through phone interviews, written correspondence, company material on-line, and information provided by the participating companies. A more detailed explanation of the ERSIs categories listed in Table 2 follows, describing where the case studies presented fall among the categories. This is followed by in-depth case study descriptions for each firm in the next chapter.

Prequalification of Suppliers (AMD, Intel, and Xerox)

Prequalification of suppliers allows for early communication with suppliers on environmental issues and can send a strong message of concern about EHS issues. It also makes it possible for companies to draw a fairly straight line on the issue of environmental standards. Many firms have approved suppliers lists, but not all include environmental criteria when determining which suppliers qualify. At Intel, a prequalification process for contractor safety ensures high safety standards and has cut down on duplicate safety training. At AMD, the companies� environmental audit of suppliers has in the past even led to the removal of a firm from the approved suppliers list. At Xerox, suppliers must commit to working toward fulfilling the company�s supplier EHS requirements before they can be an approved vendor.

Environmental Requirements at the Purchasing Phase (UTC, Hewlett Packard, and AMD)

The incorporation of environmental criteria at the procurement phase is at the core of SCEM, and, therefore, this subject overlaps with many of the other categories. A trend to include EHS staff on multidepartment procurement teams is illustrated in the case studies of UTC and AMD. Hewlett Packard has also grappled with the issue of how procurement can get involved with environmental criteria; their case study discusses the issue in the context of industry standard questionnaires.

Supply-Base Environmental Performance Management (AMD and Hewlett Packard)

Audits and questionnaires are a popular method of assessing suppliers� environmental practices. This, of course, is only sensible, because evaluation of environmental behavior is an important preliminary step in determining the direction of a SCEM effort.

The AMD case study discusses both its audit of waste service providers and questionnaire of chemical companies within the context of a risk management program. As part of Hewlett Packard�s global corporate procurement policy, suppliers now receive an environmental questionnaire; but the company chose to work with other companies in developing its standard (see "Work with Industry Peers" below).

Build Environmental Considerations into Design (Xerox, Quantum, and Intel)

DFE is a broad topic that overlaps with a number of other categories. The trend to identify and resolve potential environmental hazards early in the life cycle of a product pushes environmental analysis into the design phase, when it is convenient to involve suppliers in designing smarter products. This process happens in a number of ways, but, in all cases, the emphasis is on preventing environmental hazards through design. Products are being designed to avoid hazardous materials in manufacturing, reduce energy requirements during manufacturing and a product�s life span, and have a minimal end-of-life impact, including through design for reuse and recycling.

A number of firms have innovative programs in this area. Quantum Corporation, together with Lucent Technologies and Texas Instruments, was involved in developing a new software tool that facilitates the flow of information on environmentally restricted substances and, in some cases, dramatically reduces the use of such substances. Intel has expanded the field of DFE to "design for environment, health, and safety" (DFEHS)�taking not only environmental considerations into account at the design phase, but health and safety factors as well. Xerox is engaged in an ambitious DFEHS program to design equipment for remanufacturing.

Cooperate with Suppliers to Deal with End-of-Pipe Environmental Issues (Applied Materials and Xerox)

Cooperating with suppliers to reduce end-of-pipe environmental impacts goes against conventional logic; suppliers are involved during preproduction, and waste is generated postproduction. But, as the DFE model shows, thinking about waste early in the production process can avoid it late in the process; many opportunities exist for involving suppliers in cutting down waste. Compaq requires their suppliers to have a waste minimization program in place. Motorola is part of a pilot mobile phone take-back program in Europe that necessitates strong supplier relationships. Applied Materials, as a supplier, has installed a closed-loop, waste abatement water-recycling system in their process integration facility to show customers how they can potentially reduce waste in their own fabricating facilities (fabs). Xerox expects suppliers to minimize waste in packaging and help with eliminating their own products� waste.

Reverse Logistics

Reverse logistics is an emerging trend in which a firm decides it will change the incentive system on how much a supplier produces and rewards conservation rather than overproduction. Nortel, the Canadian telecommunications equipment manufacturer, is trying to reduce the chemical content of its products by paying its chemical suppliers a fixed price for their services (rather than paying them by the volume of chemicals). Nortel also offers technical assistance to its suppliers. Suppliers, therefore, have an incentive to suggest efficiency improvements.

Influence Legislation to Facilitate Better SCEM Policies (Intel)

In a few cases, SCEM identifies instances in which government policy does not serve environmental or corporate needs and companies may participate with suppliers to lobby actively for new policy measures. At Intel, the desire to deal responsibly with hazardous waste from foreign facilities has driven the company to lobby the U.S. Congress to adopt the Basel Convention, which regulates international shipments of hazardous waste.

Work with Industry Peers to Standardize Requirements (Hewlett Packard)

This category shows that not all SCEM efforts are best approached by companies individually. Realizing that they often duplicate efforts in managing the supply chain in an environmentally responsible manner and not wanting to lose suppliers because of a unilateral imposition of additional requirements, customer companies have joined forces to send clear industry-wide messages to suppliers on EHS standards. This has cost implications for suppliers, as well as to environmental implications. Industry-wide standards, however, do set clear expectations for all suppliers to the industry.

In the semiconductor industry, Sematech has drafted the "Semiconductor Equipment and Materials International (SEMI) Guidelines for Safety," which are requirements for many customers in the field, including Intel. In a separate initiative in California, firms in the electronics industry realized that they were duplicating each other�s efforts and causing extra work for suppliers by writing separate supplier environmental questionnaires. They joined forces and drafted an industry standard through the Pacific Industry and Business Association and the Computer Industry Quality Conference. Hewlett Packard�s involvement with and use of the standard is discussed in its case study.

Inform Suppliers of Corporate Environmental Concerns (AMD, Xerox, and UTC)

As companies develop more sophisticated SCEM programs and policies, many find it useful to communicate these directly to suppliers. Often such statements to suppliers include a number of different features: corporate EHS policies, SCEM policies, specific expectations for suppliers, and other information, such as lists of chemicals of concern or banned substances. Some of the components, therefore, may be associated with strict requirements and expectations. Much of the purpose, however, is to communicate a general set of values and processes to suppliers and instigate a dialogue on SCEM.

A number of companies have or are developing such statements, although none of these are the direct subject of the case studies. For references to this topic, see the case studies on AMD, Xerox, and UTC.

Promote Exchange of Information and Ideas (UTC and Intel)

Although many of the other tools discussed may provide an opportunity for customers and suppliers to exchange ideas on environmental improvements, none are exclusively intended as an opportunity for interaction. This tool, however, is expressly intended to facilitate discussion. By sponsoring events that bring customers and suppliers together, companies find that the resulting discourse sparks strengthened relationships and the emergence of win-win solutions.

Intel sponsors an annual Materials Supplier Day, which is an opportunity for discussion of a number of supplier issues, including EHS management. UTC, together with US-AEP, hosted an event in Malaysia to pilot the Asian Environmental Supplier Outreach Program (AESOP), which was specifically intended to facilitate exchange of EHS strategies between UTC and its Malaysian suppliers.

CONCLUSION

This report has provided background for understanding the development of SCEM. The first two chapters chronicled the major types of environmentally related supplier initiatives (ERSIs) that companies are using. This was followed by case studies, which identified best practice examples of how companies are implementing these ERSIs.

What are the implications of SCEM for the Asian electronics industry? American firms included in this report�s case studies have generally started their SCEM efforts with local (U.S.) suppliers. This experience is, however, already being exported to Asia, and more will be in the future. UTC�s case study showcases an Asian supplier outreach pilot; HP and Xerox have global SCEM programs in place; and AMD�s Bangkok facility performs waste audits. The Asian programs already in place indicate great potential for widespread extension of SCEM in the region. SCEM training programs, interactive experiences like UTC�s, and supplier requirement programs would mutually benefit the firms involved.

This conclusion will identify ten emerging themes in SCEM suggested by the case studies. These include challenges and opportunities for all firms�customers and suppliers�in the electronics sector.

1. Companies experience external and internal pressures for SCEM.

External forces driving SCEM include regulatory threats, consumer pressure, investors, and commercial customers. Among the companies represented in this report, European take-back regulation is a particularly important driver. It has helped companies to see the issue of product responsibility in a new way and prompted companies to work proactively to demonstrate that voluntary, rather than regulatory, measures will achieve the best outcome. Advocacy groups�NGOs and shareholders�are also becoming increasingly interested in SCEM and are working harder to encourage companies to implement SCEM programs. Internal pressures include risk management, eco-efficiency, life-cycle analyses, environmental management systems (EMS), internal benefits, corporate image, and concern for environmental impact. Individually, many of these issues are important; cumulatively, they are an important driver for change.

2. Customer firms are applying SCEM by forming cross-functional procurement teams and by seconding environmental staff to design and procurement departments.

Several companies included in the report meet supply chain management needs by using cross-functional design and/ or procurement teams. With the shift beyond SCM to SCEM, EHS staff are being included on these teams to ensure that the company�s environmental needs are met.

The implementation of SCEM depends in many cases on the ability of environmental staff to influence procurement decisions. In most organizations, the design and procurement departments are more powerful than the EHS department. The relationship and power differential between environmental and other departments will significantly influence the impact that SCEM programs will have. The case studies in this report reveal that environmental objectives are consistently favored when effective mechanisms bring procurement and environmental staff together, when risk is sufficient to lend environmental staff credibility in purchasing decisions, or when the company has made environmental considerations a high priority or has made a strong commitment to SCEM programs.

3. DFE constitutes a fundamental shift in the supplier/customer relationship.

The design stage is the place in the life cycle of a product that has the most potential to shape the product itself and the processes that are used to create it. As long as companies continue to emphasize the development of green products and reduction of downstream risks and wastes, DFE will gain importance. For suppliers, this trend is likely to result in increasingly common environmental product specifications and the opportunity to work with companies on developing products that use cleaner production processes and materials.

Suppliers are also being asked to collaborate on finding solutions to environmental problems. This represents both an opportunity and an obligation for suppliers. Suppliers who demonstrate skill and ingenuity in their involvement with environmental solutions will likely receive customer loyalty. They will also save effort and expense for their customers by eliminating problems early in the supply chain. On the other hand, suppliers unable to provide solutions may not receive the same benefits.

4. SCEM proposes a new model for the relationship between companies and their suppliers.

The importance of customer-supplier partnerships was most directly illustrated in the case studies on promoting the exchange of information and ideas�that is, UTC, Intel, and Xerox�but it is an aspect of nearly all the case studies. These partnerships represent a shift from the old business model of communicating with suppliers primarily through purchase orders to one of shared problem solving. In its most advanced form, the supplier is encouraged to become a consultant to the customer. Developments in process and production methods are not just coming from requirements along the supply chain, they are also evolving as suppliers and firms cooperate and anticipate one another�s environmental and business needs. The development of a DFE data base by EORM in conjunction with Quantum Corporation, Texas Instruments, and Lucent Technologies, shows that innovative and cleaner processes and technologies can emerge out of these partnerships as firms and suppliers recognize the potential for mutual benefit and environmental gains. These provide models of entrepreneurship that do not preclude developing country suppliers.

In the new model of business, the supplier is a strategic partner for the customer in dealing with all aspects of production from design to waste management. The case studies in this report give examples of ways in which suppliers are going beyond merely providing products, services, and materials to actively meeting the needs of companies and participating in forming solutions. In the long term, successful suppliers are likely to be those who anticipate customers� needs�including EHS needs�and provide solutions. Suppliers who actively collaborate in the design, production, and disposal phases are likely to add value to the process�for themselves and for the customer. The case studies also demonstrate a number of examples in which suppliers have proactively made suggestions on environmental improvements to their customers.

5. The implementation of SCEM is still in its infancy.

The use of audits, questionnaires, and product specifications is central to SCEM and was evidenced in most of the case studies. Firms are now refining these processes and making them more effective and user friendly for both company and supplier. This process involves developing effective mechanisms for use of audits and questionnaires, as in the AMD case study; bringing together the needs of procurement and EHS departments, as in the HP case study; collaborating as customers to produce a single supplier standard for common suppliers, as in the Intel case study; and reducing the burden on suppliers through developing industry standards, as in the HP example.

At present, ERSIs are not being used in a systematic way. This is likely to change as firms mature in their use of SCEM and see opportunities for adding value and rationalizing costs. Suppliers are likely to see more examples of firms in a sector coming together to meet their SCEM needs. Sematech, PIBA/CIQC, and Quantum provide examples of this trend. Suppliers should feel capable of taking an active role in the SCEM process. Firms are still in the process of formulating their programs, and suppliers should not feel discouraged from making contact with their customers. In the case of supplier questionnaires, for example, it may be useful for suppliers to speak with firms to find out which information is most important, and how it is used.

6. The trend is to reduce the number of tier 1 suppliers and lengthen the supply chain.

Rationalization of the supplier base, evidenced in statistical surveys and in the case studies, is becoming a trend. Although this may not necessarily mean that many supplier companies lose business, some will. Niche providers and specialist providers will be best insulated. The real impact of the reduction in the number of suppliers may be to lengthen, rather than shorten the supply chain. In the electronics industry, many of the parts required in production are niche or highly specialized products. These will still have a market, but not necessarily with multinational customers. Global companies will reduce the number of tier I suppliers, but this may simply reorganize the supplier structure so that their enduring tier I suppliers contract with old tier I suppliers, making them tier II suppliers, and so forth. This shift will restructure supplier relationships but may not mean a loss in business for smaller suppliers.

7. SCEM can be a means of environmental risk management.

A primary concern of SCEM practitioners is risk management. This is a shared concern in SCM: "just-in-time" management offsets expensive processes such as storage of inventory to suppliers. Risk management was emphasized by both EHS professionals and procurement officers in the course of interviews for this report. Companies, concerned about inheriting risk from their suppliers, are trying to manage the risk issues of the supply chain. SCEM programs, the concentration of suppliers, and the lengthening of the supply chain will mean that financial and environmental risk is pushed back down the supply chain, onto suppliers. Inventive SCEM programs, however, will help suppliers minimize their own risk as well.

8. The benefits of SCEM may be uneven.

SCEM has the potential to benefit both suppliers and customers. Among suppliers in developing countries, however, concern exists on whether the benefits to suppliers of SCEM will be evenly distributed. In the semiconductor sector, for example, companies in developed countries often export the lower-tech, labor-intensive phases of production to developing countries. These segments of the supply chain may not have the same opportunities to benefit from SCEM initiatives as those associated with the design phase, for example. This suggests that in some segments of the semiconductor industry, suppliers may face environmental requirements without receiving the benefits of collaboration. This may or may not be applicable elsewhere in the electronics sector, and suppliers may often be able to participate actively in shaping SCEM programs.

9. The marketplace will start to reward environmentally sound products and processes.

Savvy suppliers and regions will recognize the competitive advantage that green products and processes are likely to present in coming years and will position themselves accordingly. As more companies begin to implement sophisticated, comprehensive SCEM programs, it will be a key advantage to suppliers to have clean technologies already in place. Companies that take steps now to begin the process of greening their operations�eliminating or minimizing hazardous material use, favoring cleaner technology, adopting DFE processes, and minimizing environmental risks�will find that they are well positioned to answer rising concerns about environmental management.

10. SCEM complements "just-in-time" management at many points.

Many of the issues in SCEM have already been rehearsed with "just-in-time" management�the increased importance of customer-supplier partnerships, reduction in the number of suppliers, integration of suppliers at the design stage, and pushing risk downstream onto suppliers. The implication of this is that it is not an entirely new aspect in the customer-supplier relationship, but a strategic one and likely to endure.

The strategic and environmental advantages of SCEM ensure that it is a major issue�a different business model�for the next decade and beyond. SCEM may prove to be the most effective way that global firms can spread clean technologies and promote global voluntary environmental management. Companies have the power to effect enormous changes in the environmental performance of their suppliers worldwide without intervention or regulatory involvement. Governments, bilateral organizations like US-AEP, and multilateral aid agencies may also play a complementary and supportive role.

Aid agencies could support SCEM in several ways. They could provide a better understanding of upcoming changes in U.S. and multinational firms� expectations. Studies such as this is one way to assist in this area. Aid agencies could provide access to relevant environmental measuring technologies and/ or lists of restricted or potentially restricted production processes and products. The case studies in this report identify several potential sources among international firms for such lists. They could devise ways to integrate U.S. environmental rules that place obligations on firms�such as TRI reporting, with Asian country environmental rules and with business practice. They could help to protect developing country businesses by providing education in the relevant technical aspects of U.S. rules and practices. They could provide training in environmental management systems and SCEM management systems for Asian managers and institutions. Public/private partnerships like these, and partnerships between suppliers and firms, have tremendous potential to generate positive outcomes for suppliers, for customers, and for the environment.

SELECTED REFERENCES

Center for Advanced Purchasing Studies, (1), (1996 and ongoing) "Benchmarking Project," <www.capsresearch.org/research/benches> (March 25, 1999).

Carothers, Leslie. 1999. "Integrating EHS into Purchasing." The Environmental Forum 16(2) (March/April).

Davis, Gary, Catherine Wilt, and Jack Barkenbus. 1997. "Extended Product Responsibility: A Tool for a Sustainable Economy." Environment 39(7) (September).

Deutsch, Claudia H., 1998. "Second Time Around, and Around: Remanufacturing Is Gaining Ground in Corporate America." The New York Times (July 14).

Krut, Riva and Carol Drummond. 1997. Global Environmental Management, Candid Views of Fortune 500 Companies. Washington, D.C.: United States�Asia Environmental Partnership.

Lamming, Richard, Paul Cousins, Frances Bowen, and Adam Faruk. 1999. "A Comprehensive Conceptual Model for Managing Environmental Impacts, Costs, and Risks in Supply Chains." Centre for Research in Strategic Purchasing and Supply, School of Management, University of Bath, Claverton Down, Bath, BA2 7AY, UK. Paper presented to the IPSERA, Eighth Annual Conference "Perspectives on Purchasing and Supply for the Millennium," Ireland, March 29�31, 1999. Conference information at http://www.busmgt.ulst.ac.uk /news/ipsera.html (June 18, 1999).

Microelectronics and Computer Technology Corporation (MCC). 1994. "Electronics Industry Environmental Roadmap." MCC Technical Report (reprinted in 1996).

Murray, J. Gordon and Valerie Cupples. 1999. "Environmental Purchasing: Tools of Engagement." Paper presented at IPSERA conference, March 1999. Conference information at <http://www.busmgt.ulst.ac.uk /news/ipsera.html> (June 18, 1999).

Narasimhan, Ram and Joseph Carter. 1998. Environmental Supply Chain Management. Center for Advanced Purchasing Studies.

Porter, Anne. 1998. "UTC puts Supply Managers Through Tough Basic Training. Purchasing Magazine (April 23).

Salazar, Chito. 1998. "Semi-Conductors from the Philippines." Drafted as part of the Electronic Conference United Nations Environment Programme series, "Global Product Chains: Northern Consumers, Southern Producers, and Sustainability." <http://192.197.196.001/susprod/semicon.htm> (March 24, 1999).

Von Moltke, Konrad and Onno Kuik. 1998. "Global Product Chains and the Environment." Drafted as part of the Electronic Conference United Nations Environment Programme series, "Global Product Chains: Northern Consumers, Southern Producers, and Sustainability." <http://192.197.196.001/susprod/semicon.htm> (March 4, 1999).

 
 

 

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