Prepared by the Clean Technology
Environmental Management (CTEM) Program of the US-Asia Environmental
Partnership, managed and implemented by Louis Berger International,
Inc. Written by Riva Krut and Leslie Karasin of Benchmark
Environmental Consulting. Edited by Robert E. Fishbein and Suzanne
Young, CTEM Technical Managers. Published October 1999.
ACKNOWLEDGMENTS
US-AEP is a ten-year effort to mobilize
public and private sector resources to assist Asia in sustaining
economic development while improving the environment. The program is
designed to match Asian environmental needs with U.S. environmental
experience, technology, and practice. The Clean Technology and
Environmental Management (CTEM) Program of US-AEP is designed to meet
these goals.
Under the guidance of Managing Director Julie M. Haines, the CTEM
Program is intended to increase understanding and international
cooperation regarding the environment and industrialization. The CTEM
Program initiates a wide variety of activities including identifying
clean technologies and practices used in U.S. industry that can be
transferred to the Asian marketplace and assisting in technology
transfer by identifying opportunities for collaboration and
information sharing through providing written materials and other
resources to both Asian and U.S. industries. The CTEM Program is
managed and implemented for US-AEP by Louis Berger International, Inc.
Benchmark Environmental Consulting is a research and consulting
firm based in Hartsdale, New York, USA. Benchmark provides research
and environmental management consulting to industry, governmental
agencies, environmental groups, and international organizations
interested in developing progressive ways to integrate the goals of
sustainable development and environmental management into
organizational policy and practice. Benchmark staff prepared a
previous US-AEP CTEM report, Global Environmental Management:
Candid Views of Fortune 500 Companies.
US-AEP/CTEM and Benchmark would like to thank all participating
firms and individuals who, through interviews and provision of
materials, made these case studies possible.
ACRONYMS
AESOP |
Asia Environmental
Supplier Outreach Program |
AMD |
Advanced Micro Devices |
CAPS |
Center for Advanced
Purchasing Studies |
CFCs |
Chlorofluorocarbons |
CIQC |
Computer Industry
Quality Conference |
CMP |
Copper metal polishing |
DFE |
Design for environment |
DFEHS |
Design for
environment, health, and safety |
DI |
Deionized |
ECP |
Electroplating |
EHS |
Environment, health,
and safety |
EPD |
Environmental product
design |
EPIC |
Equipment and Process
Integration Center |
ERSI |
Environmentally
related supplier initiative |
GDP |
Gross domestic product |
HP |
Hewlett Packard |
NGO |
Nongovernmental
organization |
PIBA |
Pacific Industry and
Business Association |
SCEM |
Supply chain
environmental management |
SCM |
Supply chain
management |
TRI |
Toxics release
inventory |
US-AEP |
United States�Asia
Environmental Partnership |
USAID |
United States Agency
for International Development |
UTC |
United Technologies
Corporation |
WCS |
World Class Suppliers |
EXECUTIVE SUMMARY
Electronics has become an integral part of modern life. Demand for
electronic products�computers and telecommunications, semiconductors,
electrical equipment, and consumer electronics�is growing,
particularly in less developed countries, where the electronics
industry has been a force for modernization. Much of the industry�s
new growth has been in labor-intensive segments of Asian production,
whereas capital- and research-intensive stages of production remain
concentrated in the United States, Japan, and Europe.
The ubiquitous nature of electronics in the Asian and global
economy has prompted the US-Asia Environmental Partnership (US-AEP) to
examine the environmental issues surrounding the electronics sector.
The Clean Technology and Environmental Management (CTEM) component of
US-AEP is focused on promoting market-based initiatives in the pursuit
of cleaner technologies and sustainable economic growth. Accordingly,
US-AEP/CTEM commissioned a study to identify major environmental
issues related to the electronics industry and bring to light the
latest trends in addressing environmental concerns. The study is based
on a survey of seven international electronics firms and draws on
other available industry-wide studies and data.
It is hoped that this report will contribute to the growing body of
knowledge on clean technologies and sustainable economic development.
It is intended to inform leaders and interested parties in industry,
public sector and civil society, both in Asia and the U.S., whose
destinies are woven together in an increasingly interdependent world.
The trend toward supply chain management. The
electronics industry, like all industry, has realized that the quality
and cost of their products depend on their suppliers throughout the
world and has become increasingly concerned with supply chain
management (SCM). This has resulted in two related trends in the
industry:
Increasing involvement of procurement in design
engineering. Procurement has the potential to
cost-effectively deliver considerable value and play a significant
role in business development, while establishing supplier
relationships that ensure high quality and environmental standards. A
trend toward involving suppliers at the design phase is clearly
benefiting the electronics industry.
Rationalization of suppliers. Electronics
companies are relying on fewer but larger suppliers for incoming
products. As small suppliers lose contracts, they may alternatively
seek to occupy highly specialized niche markets or sell to
intermediate customers. Increasing supplier-to-supplier sales would
extend and redistribute risk through the supply chain. As a result,
legal and environmental health and safety (EHS) departments in
companies are increasingly involved in evaluating contracts for
potential risk.
Environmental issues in the electronics industry.
The electronics industry has typically been considered relatively
"clean," compared with other industry sectors. Nevertheless,
manufacturing wastes in the industry and disposition of electronic
products are raising important technical, financial, and environmental
issues. Domestic and international air, water, ground, and disposition
regulations and standards now affect every step in product life cycle
and are becoming an important cost consideration in electronics
manufacturing. Electronics companies have taken both manufacturing
wastes and product environmental impact seriously and are increasingly
concerned about the many associated impacts of electronic products, in
some cases, even taking responsibility for the full life cycle of a
product. Environmental concerns are often addressed along with
contractor and employee health and safety issues, primarily through
integrated EHS programs. Because supplier policies and practices can
improve the EHS performance of a company�s products, some EHS programs
are being extended to a company�s suppliers through supply chain
environmental management (SCEM).
Driving forces for supply chain environmental management. SCEM
merges a firm�s environmental management policies and goals with its
SCM programs. SCEM is receiving increased attention in many sectors,
particularly electronics, and holds strong implications for suppliers.
Firms in the electronics industry are subject to both external and
internal forces that are driving them towards SCEM. External forces
include regulations, commercial customers, and advocacy groups, while
internal forces are integrally linked to management issues, such as
risk management, company benefits, societal concerns and corporate
image.
Industry�s response to SCEM forces. To gain a deeper
understanding of industry approaches to SCEM, case studies were
carried out with seven major firms in the electronics industry:
Advanced Micro Devices (ADM), Xerox Corporation, Intel Corporation,
Quantum Corporation, Applied Materials, Hewlett Packard and United
Technologies Corporation (UTC). These case studies exhibit how some
American firms with global operations are using various SCEM tools in
Asia and the United States to achieve cleaner technology, enhanced EHS
records, and business benefits through stronger supplier
relationships. Some of the common SCEM tools employed by these firms
are be summarized below:
Prequalification of suppliers(AMD, Intel and Xerox)
- Require or encourage environmental criteria for approved
suppliers
- Require or encourage suppliers to undertake independent
environmental certification
Environmental requirements at the purchasing phase
(AMD, Hewlett Packard and UTC)
- Build environmental criteria into supplier contract conditions
- Incorporate EHS staff on sourcing teams
Supply base environmental performance management (AMD
and Hewlett Packard)
- Supplier environmental questionnaires
- Supplier environmental audits and assessments
Build environmental considerations into product design
(Xerox, Quantum and Intel)
- Jointly develop cleaner technology with suppliers
- Conduct life cycle analysis in cooperation with suppliers
- Engage suppliers in design for environment (DFE) product
innovation
- Coordinate minimization of environmental impact in the extended
supply chain
- Develop tools that assist in the DFE effort
Cooperate with suppliers to deal with end-of-pipe
environmental issues (Applied Materials and Xerox)
- Reduce packaging waste at the customer/supplier interface
- Reuse/recycle materials in cooperation with the supplier
- Launch reuse initiatives (including buy backs and leasing)
Reverse logistics (Nortel � not included in this
study)
- Give supplier an incentive to reduce the customer�s
environmental load
Influence legislation to facilitate better SCEM
policies (Intel)
- In cooperation with suppliers, lobby to strengthen environmental
regulation
- Lobby on behalf of SCEM initiatives
Work with industry peers to standardize requirements
(Hewlett Packard)
- Create interfirm procurement group to collaborate on
environmental issues
- Standardize supplier questionnaires
Inform suppliers of corporate environmental concerns
(AMD, Xerox and UTC)
- Issue statements of EHS priorities to suppliers
- Draft and distribute comprehensive SCEM policy
Promote exchange of information and ideas (UTC and
Intel)
- Sponsor events to facilitate discussions between customers and
suppliers on environmental issues
- Host training and mentoring programs
American firms included in this report�s case studies have
generally started their SCEM efforts with local (U.S.) suppliers. This
experience is, however, already being exported to Asia, and more will
be in the future. For example, the UTC case study exhibits an Asian
supplier outreach pilot; Hewlett Packard and Xerox have global SCEM
programs in place; and AMD�s Bangkok facility performs waste audits.
The Asian programs already in place indicate great potential for
widespread extension of SCEM in the region.
Ten emerging themes: challenges and opportunities. The seven case
studies have revealed ten emerging themes in SCEM, which present both
challenges and opportunities for all firms�customers and suppliers�in
the electronics sector. These themes are summarized below.
-
Companies are experiencing external
and internal pressures for SCEM. As noted, external and internal
pressures are driving firms towards SCEM. Among the companies
represented in this report, European take-back regulation is a
particularly important external driver. It has helped companies to
see the issue of product responsibility in a new way and prompted
companies to work proactively. Advocacy groups�NGOs and
shareholders�are also becoming increasingly interested in SCEM and
are working harder to encourage companies to implement SCEM
programs. Fundamental advantages to a firm�s internal efficiency,
profitability and image have driven firms to engage in supplier
environmental programs. Individually, these and other issues are
important; cumulatively, they are an important driver for change.
-
Customer firms are applying SCEM by
forming cross-functional procurement teams and by seconding
environmental staff to design and procurement departments. Several
companies included in the report meet supply chain management needs
by using cross-functional design and/ or procurement teams. With the
shift beyond SCM to SCEM, EHS staff are being included on these
teams to ensure that the company�s environmental needs are met. The
case studies in this report reveal that environmental objectives are
consistently favored when effective mechanisms bring procurement and
environmental staff together, when risk is sufficient to lend
environmental staff credibility in purchasing decisions, or when the
company has made environmental considerations a high priority or has
made a strong commitment to SCEM programs.
-
Design for the Environment (DFE)
constitutes a fundamental shift in the supplier/customer
relationship. The design stage is the place in the life cycle of a
product that has the most potential to shape the product itself and
the processes that are used to create it. As long as companies
continue to emphasize the development of green products and
reduction of downstream risks and wastes, DFE will gain importance.
For suppliers, this trend is likely to result in increasingly common
environmental product specifications and the opportunity to work
with companies on developing products that use cleaner production
processes and materials. Suppliers are also being asked to
collaborate on finding solutions to environmental problems. This
represents both an opportunity and an obligation for suppliers.
Suppliers who demonstrate skill and ingenuity in their involvement
with environmental solutions will likely receive customer loyalty.
They will also save effort and expense for their customers by
eliminating problems early in the supply chain.
-
SCEM proposes a new model for the
relationship between companies and their suppliers. The importance
of customer-supplier partnerships was most directly illustrated in
the case studies on promoting the exchange of information and ideas,
but it is an aspect of nearly all the case studies. These
partnerships represent a shift from the old business model of
communicating with suppliers primarily through purchase orders to
one of shared problem solving. In its most advanced form, the
supplier is encouraged to become a consultant to the customer. The
case studies in this report give examples of ways in which suppliers
are going beyond merely providing products, services, and materials
to actively meeting the needs of companies and participating in
forming solutions. In the long term, successful suppliers are likely
to be those who anticipate customers� needs�including EHS needs�and
provide solutions.
-
The implementation of SCEM is still
in its infancy. The use of audits, questionnaires, and product
specifications is central to SCEM and was evidenced in most of the
case studies. Firms are now refining these processes and making them
more effective and user friendly for both company and supplier.
However, these initiatives are not being used in a systematic way.
This is likely to change as firms mature in their use of SCEM and
see opportunities for adding value and rationalizing costs.
-
The trend is to reduce the number of
"Tier 1 suppliers" and lengthen the supply chain. Rationalization of
the supplier base, evidenced in statistical surveys and in the case
studies, is becoming a trend. Although this may not necessarily mean
that many supplier companies lose business, some will. Niche
providers and specialist providers will be best insulated. The real
impact of the reduction in the number of suppliers may be to
lengthen, rather than shorten the supply chain. In the electronics
industry, many of the parts required in production are niche or
highly specialized products. These will still have a market, but not
necessarily with multinational customers. Global companies will
reduce the number of Tier 1 suppliers, but this may simply
reorganize the supplier structure so that their enduring Tier 1
suppliers contract with old Tier 1 suppliers, making them Tier 2
suppliers, and so forth. This shift will restructure supplier
relationships but may not mean a loss in business for smaller
suppliers.
-
SCEM can be a means of environmental
risk management. Risk management was emphasized by both EHS
professionals and procurement officers in the course of interviews
for this report. SCEM programs, the concentration of suppliers, and
the lengthening of the supply chain will mean that financial and
environmental risk is pushed back down the supply chain, onto
suppliers. Inventive SCEM programs, however, will help suppliers
minimize their own risk as well.
-
The benefits of SCEM may be uneven.
SCEM has the potential to benefit both suppliers and customers.
Among suppliers in developing countries, however, concern exists on
whether the benefits to suppliers of SCEM will be evenly
distributed. In the semiconductor sector, for example, companies in
developed countries often export the lower-tech, labor-intensive
phases of production to developing countries. These segments of the
supply chain may not have the same opportunities to benefit from
SCEM initiatives as those associated with the design phase. This
suggests that in some segments of the semiconductor industry,
suppliers may face environmental requirements without receiving the
benefits of collaboration. This may or may not be applicable
elsewhere in the electronics sector, and suppliers may often be able
to participate actively in shaping SCEM programs.
-
The marketplace will start to reward
environmentally sound products and processes. Savvy suppliers and
regions will recognize the competitive advantage that green products
and processes are likely to present in coming years and will
position themselves accordingly. As more companies begin to
implement sophisticated, comprehensive SCEM programs, it will be a
key advantage to suppliers to have clean technologies already in
place. Companies that take steps now to begin the process of
greening their operations�eliminating or minimizing hazardous
material use, favoring cleaner technology, adopting DFE processes,
and minimizing environmental risks�will find that they are well
positioned to answer rising concerns about environmental management.
-
SCEM complements "just-in-time"
management at many points. Many of the issues in SCEM have already
been rehearsed with "just-in-time" management�the increased
importance of customer-supplier partnerships, reduction in the
number of suppliers, integration of suppliers at the design stage,
and pushing risk downstream onto suppliers. The implication of this
is that it is not an entirely new aspect in the customer-supplier
relationship, but a strategic one and likely to endure.
The strategic and environmental advantages of SCEM ensure that it
is a major issue�a different business model�for the next decade and
beyond. SCEM may prove to be the most effective way that global firms
can spread clean technologies and promote global voluntary
environmental management. Companies have the power to effect enormous
changes in the environmental performance of their suppliers worldwide
without intervention or regulatory involvement. Governments, bilateral
organizations like US-AEP, and multilateral aid agencies may also play
a complementary and supportive role.
INTRODUCTION
Background and Objectives
A hundred years ago, electronics had
more to do with an abstract branch of physics than with people�s daily
lives. Thomas Edison was still alive, the light bulb and phonograph
were new inventions, and the television and computer were yet to come.
Removing all electronic products and services from society would
scarcely have been noticed.
Now, electronics is integral to modern
life. The level of concern over the Y2K issue illustrates the
pervasive impact of electronics on our lives today. Virtually
everything that we do is somehow related to or depends on electronics.
It is essential in computers, televisions, telecommunications
equipment, military hardware, automobiles, and the aerospace industry.
Furthermore, it is part and parcel of services that we take for
granted, including banking, trade, and communications. The trend
toward incorporation of electronic products is increasing�in
everything from medical equipment to work-out machines. Clearly, the
demand for electronic products is growing.
The ubiquitous nature of electronics in
the Asian and global economy has prompted the US-Asia Environmental
Partnership (US-AEP) to examine the environmental issues surrounding
the electronics sector. The Clean Technology and Environmental
Management (CTEM) component of US-AEP is focused on promoting
market-based initiatives in the pursuit of cleaner technologies and
sustainable economic growth. Accordingly, US-AEP/CTEM commissioned a
study to identify major environmental issues related to the
electronics industry and bring to light the latest trends in
addressing environmental concerns. The study is based on a survey of
seven international electronics firms and draws on other available
industry-wide studies and data.
Overview of the Electronics Industry
Not every region of the world has widespread access to electronic
goods and services, but demand is growing in less developed countries
and areas. The electronics industry has, in fact, been one of the
driving forces of modernization and, consequently, one of the most
dynamic sectors in the global economy. As labor-intensive services
migrate to less-developed regions, an increasingly sophisticated
economy relies on technological innovation to stay afloat. At the same
time, developing economies that prove competent in electronics
manufacturing are able to develop more quickly, add more value, and
produce a higher amount of export products than those that do not work
to achieve technological expertise.
Today, the electronics industry
dominates the market as a result of increasing reliance on electronic
goods and the shift toward a technologically advanced economy. This is
indicated by the amount of attention that the business media pays to
electronics companies. Business reports carefully follow industry
leaders as beacons for the larger economy, and reporters announce
shifts among the technology stocks as key indicators for the stock
market. Electronics firms also play a key role in enabling the
business transactions of companies in other sectors. The technology
promoted by electronic firms facilitates electronic transactions among
companies, the transmission of share prices to investors, and myriad
forms of business communications. Increasingly, businesses in all
sectors depend on electronics.
As the electronics marketplace grows,
it becomes more difficult to define the shape of the industry. It has
four distinct sectors: computers and telecommunications,
semiconductors, electrical equipment, and consumer electronics. Each
has a huge range of products and services.
The electronics and computer industry
combined is the largest manufacturing employer in the United States
and accounts for nearly 11 percent of the U.S. gross domestic product
(GDP). The output of the global electronics industry reached $700
billion in 1990 and is expected to reach $1.3 trillion by 2000, about
4 percent of the world�s GDP and 14 percent of value added in
manufacturing.
Globally, the growth of electronics as
a percentage of GDP has not been evenly distributed. In dollar terms,
much of the new growth has been in the "tiger" economies in Asia. A
report from the United Nations Environment Programme on the
semiconductor industry in the Philippines shows that the country�s
electronics industry grew from 23 percent of national exports in 1985
to 58 percent in 1997 and that semiconductors (the largest sector
within the nation�s electronics industry) grew from 22 percent of
exports to 44 percent. Revenue from electronics increased from $1.1
billion in 1985 to $10.6 billion in 1996�that is, by a factor of ten
in 11 years�whereas exports of other items have remained relatively
stable.
This growth, however, has not been
evenly distributed among the various stages of production.
Labor-intensive segments of production account for much of the growth,
whereas the capital- and research-intensive stages of production
remain located in the United States, Japan, and Europe. In the
semiconductor sector, for example, a study of twenty-two leading
companies from five industrialized companies showed that more than 50
percent of their manufacturing and assembly facilities are located in
developing countries. Assembly and product testing is the
labor-intensive segment of the production process. Meanwhile, wafer
design and fabrication, the capital-intensive production processes,
occur primarily in industrialized countries. As a result of this
distribution pattern, the value added of the Filipino semiconductor
industry, estimated in a 1992 study by the Semiconductor Electronics
Industry Foundation was 11.9 percent of revenues. So, despite huge
export revenues, the actual contribution of the nation to the global
value added has been quite low.
ANALYSIS OF TRENDS IN THE ELECTRONICS INDUSTRY
The Importance of Supply Chain Management
Businesses in all sectors have come to realize that the quality and
cost of their products depend on their suppliers, and supply chain
management (SCM) has become an increasingly prominent business
concern. This is equally true in the electronics industry. The
Arizona-based Center for Advanced Purchasing Studies (CAPS) has been
tracking procurement practices in various industrial sectors since
1996. The data in the table below is taken from that study and
demonstrates the attention being paid to supply chain management. The
data are excerpted from procurement analyses of the semiconductor,
electrical equipment, electronic equipment, and computer and
telecommunications sectors of the CAPS study. In each sector, between
nine and eleven firms provided information, which were aggregated in
the CAPS summaries.
Table 1:
Procurement Trends in the Electronic Sector |
Subsector |
Amount spent to
operate purchasing function per active supplier (US $ 000) |
Average amount
received per active supplier (US $ x 000) |
Active suppliers
that received 90 percent of company purchases (%) |
% Change in number
of active suppliers during the one-year reporting period |
Electronics |
2.9 |
295.0 |
25.0 |
-8.1 |
Semiconductors |
1.0 |
153.0 |
11.5 |
0.9 |
Electrical Equipment |
1.4 |
130.0 |
20.7 |
-4.4 |
Computer and
Telecommunications Equipment |
2.7 |
310.0 |
12.1 |
�4.4* |
*Represents direct material suppliers / Source: Center
for Advanced Purchasing Studies, March 25, 1999.
Two major observations arise from Table 1, related to cost of
procurement and the number of suppliers:
- Cost of operating procurement functions: The
cost of operating the procurement function is generally only about 1
percent of the amount paid to suppliers in contracts. This suggests
that procurement has the potential to deliver considerable value and
influence a significant amount of business without high operating
costs. While the cost savings that procurement provides are reported
in the CAPS summaries, the service that purchasing departments
provide in establishing supplier relationships that ensure high
quality and environmental standards is also significant and has the
potential to grow.
- Number of Suppliers. Perhaps the most
significant revelation of Table 1 is the trend toward reduction of
active suppliers. Three out of four sectors showed a significant
drop in the number of active suppliers during the one-year reporting
season (column 4); the fourth sector (semiconductors) showed only a
marginal increase. Moreover, the figures in column 3, "Percent of
active suppliers that received 90 percent of company purchases,"
indicate a concentration of purchasing spending among a small
portion of suppliers. The lower the percentage, the more
concentrated the companies� spending. On average, the firms surveyed
spent 90 percent of their purchasing dollars on only 11 to 25
percent of their total suppliers. In all four cases, this
demonstrates a concentrated purchasing program that relies heavily
on a small proportion of suppliers for the bulk of incoming
products. In the electrical equipment sector, nearly 80 percent of
the firms included had goals in place to reduce the supplier base
(other sectors did not report on this aspect).
In the semiconductor and computer and telecommunication sectors,
which demonstrate the most concentrated purchasing efforts, 90 percent
of the purchasing dollars went to just more than 10 percent of
suppliers. Three key conclusions follow from this fact:
- Procurement dollars are not evenly distributed. A few large
suppliers receive most of the firms� purchasing business.
- Most of the other small suppliers may risk losing their
contracts if companies continue to attempt to reduce their number of
suppliers. Because a noticeable trend already exists to reduce the
supply base and the one sector reporting on the issue shows that
most firms are intentionally trying to cut down on the number of
suppliers, the potential exists for a dramatic continuation of this
trend. The concentration of purchasing means that a large number of
suppliers could be eliminated without a large loss to the company in
terms of incoming supplies. Already in the semiconductor sector,
only twenty-five firms receive more than 70 percent of the
companies� purchase orders. These figures suggest that suppliers may
need to explore ways of avoiding a loss in business. This should be
possible by occupying highly specialized niche markets or selling to
an intermediate customer rather than directly to the
multinational�an option that may be more available in the
electronics sector than elsewhere.
- The trend toward reduction of suppliers may result in extension
of the supply chain. As the number of suppliers selling directly to
the firm falls, supplier-to-supplier sales will increase. A
redistribution of risk down the supply chain will accompany this
trend.
Other relevant results of the CAPS study, not consistently reported
across the electronics sectors, include:
- Of firms included from the electrical equipment sector, 77.8
percent had goals in place for achieving supply base reduction.
- In the semiconductor sector, the top twenty-five suppliers to
each firm accounted for 71.7 percent of the sector�s purchasing
spending.
- Supplier personnel in the computer and telecommunications sector
worked directly with design engineers in developing new products in
91 percent of all companies. On average, 10.6 percent of the supply
base was involved with this effort.
- Of those firms in the electrical equipment sector incorporating
suppliers into their business, integration occurred in design
engineering in 87.5 percent of all firms.
- Of all firms in the computer and telecommunications sector, 64
percent had divisions, products, or services that were ISO 14001
certified; 63 percent had divisions, products, or services in the
process of applying for ISO 14001 certification; 55 percent required
their suppliers� operations to be ISO 9001 certified; and none of
the firms required their suppliers� operations to be ISO 14001
certified.
- Of all firms in the computer and telecommunications sector, 64
percent required the legal department to approve and/or sign off on
contracts.
- Small business suppliers received 22.4 percent of total U.S.
procurement dollars in the semiconductor sector and 21.6 percent in
the computer and telecommunications sector.
The CAPS study provides a useful framework for understanding
purchasing trends for industry writ large and for the
electronics sector in particular. Two overall trends stand out:
- A trend toward rationalization of suppliers.
- The increasing involvement of the procurement function in design
engineering.
For sectors reporting on the incorporation of suppliers into
business, the integration of suppliers at the design phase is a clear
trend. In the computer and telecommunications sector, more than 90
percent of firms report cooperation between suppliers and design
engineers in new product design. Among electrical equipment firms that
integrate suppliers, nearly 90 percent do so at the design phase. The
benefits of cooperation between suppliers and design engineers are
obvious from these figures.
In the CAPS study, the sectors do not report consistently on ISO
9001 or 14001 certification or requirements, but the limited results
reported indicate that ISO 9001 is a supplier requirement whereas ISO
14001 is not. Only the computer and telecommunications sector reports
on both, but more than half of these firms require ISO 9001
certification of suppliers. None, however, require ISO 14001, although
a majority of the computer and telecommunications firms are themselves
ISO 14001 certified or in the process of achieving certification.
A final result of the CAPS study of interest is that over half of
the computer and telecommunications firms require the legal department
to sign off on contracts. This suggests that risk may play a
significant role in the purchasing function. Law suits are being
brought by consumers against mobile phone manufacturers are, for
example, resolved in part through the records of purchasing contracts.
Cognizant of the risk involved in purchasing, legal departments
increasingly require involvement in the purchasing
process. Likewise, some companies require that EHS departments
evaluate contracts for potential risk.
Environmental Issues in the Electronics Industry
The building blocks of this industry (semiconductors, electronics
packaging, printed wiring boards, assemblies, and displays) have
typically been considered relatively "clean" in terms of environmental
impact, compared with other industry sectors. The electronics industry
only emits 1.6 percent of total U.S. Toxic Release Inventory (TRI)
emissions annually (Microelectronics
and Computer Technology Corporation, 1994, page 5).
Nevertheless, manufacturing by-products of the electronics industry
and the disposition of electronic products are raising increasingly
important technical, financial, and environmental issues. Domestic and
international air, water, ground, and disposition regulations and
standards now affect every step in the life cycle of electronic
products and are becoming an important cost consideration in
electronic systems manufacturing.
Manufacturing wastes and the environmental impact of products are
issues the electronics industry takes seriously from both an
environmental and a business perspective. Electronics manufacturing
generates waste streams that are rigorously controlled and treated at
a high cost to manufacturers, and the amount of waste that must be
treated will increase if the current trend to expand the definition of
hazardous waste continues.
The industry used chlorofluorocarbons (CFCs) quite intensively in
the past but has worked to eliminate CFCs from the manufacturing
process since the Montreal Protocol. This has required developing
alternatives�a technologically intensive process. But most electronics
companies now report that their manufacturing operations are CFC-free.
Moreover, the electronics industry impacts the environment in
numerous places besides the manufacturing waste stream. At the
packaging and shipping phase, during use, and at the end of its usable
life, a product affects energy use, the use of natural resources, and
generation of pollution and solid waste. As companies move beyond the
reactive stance of dealing only with regulatory threats, they are
becoming increasingly concerned about the many associated impacts of
their products. At the most sophisticated stage of environmental
concern, companies assume product stewardship and take responsibility
for the full life cycle of the product, including at the end of its
useful life.
Contractor and employee health and safety issues are another
important area of consideration that is often addressed in conjunction
with environmental concerns because of the structure of companies� EHS
departments and because of the health concerns associated with certain
chemicals. Several categories of health and safety concerns exist:
employee health and safety, contractor safety, and product safety.
Accordingly, companies have a variety of processes in place to deal
with these needs.
Companies that are concerned about their EHS practices are
increasingly looking outside of their own facilities for improvements.
They are also turning to their suppliers, cognizant of the role that
suppliers� policies and practices play in the products that the firms
ultimately deliver. Because much of the potential for improving the
environmental performance of the products lies downstream in the
supply chain, firms are beginning to consider how they can work with
suppliers for environmental results.
From Supply Chain Management to Supply Chain Environmental
Management
The shift to SCEM is a logical extension of SCM�a merging of a
firm�s environmental management policies and goals with its SCM
programs. This report, in many ways, is particularly prescient,
because it represents the intersection of three emerging forces and
issues in the global economy: environmental management, SCM, and the
electronics industry. SCEM is a growing issue that is receiving
increased attention in a variety of sectors, particularly electronics,
and it holds strong implications for suppliers. The factors that are
causing the development of SCEM are outlined below.
External Forces Towards Supply Chain Environmental Management
External forces for SCEM include regulations, commercial customers
and advocacy groups.
Regulations: Product Take-Back and Waste Management
European legislation requiring electronics manufacturers to recycle
their products at the end of their useful life has
forced companies to reexamine their products, a process that has
inevitably resulted in cooperation with suppliers. Some firms have
moved aggressively to put in place product take-back schemes. In
Europe, Alcatel, Ericsson, Motorola, Nokia, Panasonic, and Philips
joined together under the umbrella of the European Telecommunications
and Professional Electronics Industries Trade Association (ECTEL) to
sponsor a program to induce consumers to return old mobile phones for
dismantling and recycling and to determine the economics of recycling.
The Xerox Corporation cites European legislation as one of the forces
driving their remanufacturing program. To ensure that it could design
products that are free of regulatory obstacles worldwide, Xerox
compiled a list of the world�s most stringent environmental
regulations.
Environmental considerations are increasingly being pushed forward
into research and development and into design, because the success of
a take-back program is linked directly to the product�s design. It is
ironic that end-of-life regulations should impact supplier
relationships at the beginning of the product life cycle, but the
above example demonstrates the impact of design and the environmental
connections among the different stages of a product�s life.
Take-back regulations have not been implemented outside of Europe,
but firms in general are aware of the possibility of
regulation and see the advantage in working proactively to prevent the
need for regulatory involvement. Policy in the United States at the
moment favors voluntary measures to achieve the goals of the European
legislation. The President�s Council on Sustainable Development, for
example, suggests that extended product responsibility is an important
step toward corporate sustainability but one that is best achieved
through voluntary measures and public-private partnerships.
Commercial Customers
Many companies are not only producers but suppliers as well, and
the practice of SCEM is expanding beyond first-tier suppliers to reach
second- and third-tier suppliers. The implication is
that SCEM can beget SCEM: companies that are suppliers to other firms
are sometimes encouraged to initiate environmental programs with their
own suppliers for the sake of further extending
SCEM.
Advocacy Groups
Advocacy groups for SCEM include nongovernmental organizations
(NGOs) and investors and shareholders.
Nongovernmental Organizations
In 1982 the Silicon Valley Toxics Coalition was formed in response
to discovery of substantial groundwater contamination in Silicon
Valley caused by a leaking underground storage tank at a semiconductor
plant. In June 1996, the coalition published its draft "Silicon
Principles" dealing with global EHS management and asked the high-tech
electronics industry to endorse them. The principles are part of a
campaign intended to increase grassroots participation in national and
international technology policy development. Included in the
principles is a requirement that firms:
- Establish corporate policies requiring equal standards for
subcontractors and suppliers
- Establish technical assistance and technology transfer to
encourage pollution prevention at all stages of production, rather
than shift the pollution down the production chain to smaller
contractors
- Hire contractors who adhere to good labor and environmental
policies, and in particular, hire union contractors where they
exist. (Salazar 1998: 23�24)
This is not the only example of advocacy groups seeking to
influence SCEM. On February 11, 1998, Mitsubishi Motors and Mitsubishi
Electric of America signed a memorandum of understanding with the
Rainforest Action Network concerning Mitsubishi�s environmental
procurement policies. As part of the memorandum of understanding,
Mitsubishi announced that it intended to end the use of old-growth
forest products and phase out the use of tree-based paper and
packaging products by the year 2002 in favor of alternative fibers.
These examples demonstrate that NGOs are looking beyond companies�
own environmental policies to consider the impacts of supply chain
issues on the environment. The Mitsubishi example also shows that NGOs
are looking beyond domestic operations at what companies are doing in
other parts of the world, because many of the forestry operations of
concern to the Rainforest Action Network are located in Asia.
Investors and Shareholders
Investors are paying increasing attention to companies�
environmental records. Socially and environmentally screened
portfolios are gaining popularity, and fund managers are beginning to
take environmental efforts with suppliers into consideration. Messages
of investor concern reach companies most directly, however, through
shareholder resolutions. The New York�based Interfaith Center for
Corporate Responsibility has filed shareholder resolutions concerning
SCEM with Hewlett-Packard and Intel. The center�s shareholder
resolution requests that the company "report, at reasonable cost and
omitting proprietary information, on the company�s contract supplier
standards and compliance mechanisms for all manufacturing and waste
management vendors, subcontractors, [and] suppliers with contracts in
excess of $1,000,000 annually." The resolution goes on to detail the
elements of the report. This effort demonstrates that investors have
real concern about companies� SCEM practices, stemming from a
suspicion that competition may encourage contracting of suppliers that
have low EHS standards and that operations in countries with weaker
environmental regulations may be environmentally unsound.
Internal Forces Towards Supply Chain Environmental Management
Not all of the forces for SCEM are external; many are common-sense
responses to corporate needs. Among them are some of the biggest
forces behind the shift to SCEM. These include:
- Risk management.
One of the most compelling factors
promoting corporate SCEM is the threat of liability and risk issues
regarding suppliers� environmental practices. With twenty-nine
Superfund sites in Silicon Valley, the electronics industry
understands the benefits of cleaner production and knows that
suppliers need to be involved in that process. Furthermore, the
potential of an interruption of service or a liability issue
concerning a supplier prompts companies to assess and minimize risk.
- Benefits of SCEM.
Many companies are finding fundamental
advantages to being involved with their suppliers� environmental
programs. These basic benefits to business include cost reduction
through pollution prevention programs, benefits of cooperation at
the design phase, and feedback that companies may receive from
suppliers on their own environmental programs.
- Concern for environmental impacts.
As companies attempt to
enhance their own environmental records, many realize that their
success is incomplete without improvements on the part of their
suppliers as well.
- Corporate image.
Closely related to many of the factors
above, one of the forces for SCEM is concern about protecting
brand-name reputation. This is of special concern for a company when
it is the target of a media campaign, but a majority
of companies recognize the advantage of presenting strong
environmental images and the necessity of incorporating SCEM. The
corporate image motive is enhanced by the practice of ecolabeling,
which is already an important market motivation in Europe.
Industry Response
The various forces driving SCEM forward have increased interest in
the issue among companies, but the implementation of SCEM programs has
not been uniform. Various tools for SCEM have developed in the past
few years. This has resulted in a collection of methods available to
managers wishing to implement SCEM programs. Table 2 summarizes these
various initiatives and their components.
Table 2: Tools
in SCEM: A Collection of Environmentally Related Supplier
Initiatives |
Prequalification
of suppliers
- Require or encourage
environmental criteria for approved suppliers
- Require or encourage suppliers
to undertake independent environmental certification
Environmental
requirements at the purchasing phase
- Build environmental criteria
into supplier contract conditions
- Incorporate EHS staff on
sourcing teams
Supply base
environmental performance management
- Supplier environmental
questionnaires
- Supplier environmental audits
and assessments
Build
environmental considerations into product design
- Jointly develop cleaner
technology with suppliers
- Conduct life cycle analysis in
cooperation with suppliers
- Engage suppliers in design for
environment (DFE) product innovation
- Coordinate minimization of
environmental impact in the extended supply chain
- Develop tools that assist in
the DFE effort
Cooperate with
suppliers to deal with end-of-pipe environmental issues
- Reduce packaging waste at the
customer/supplier interface
- Reuse/recycle materials in
cooperation with the supplier
- Launch reuse initiatives
(including buy backs and leasing)
Reverse logistics
- Give supplier an incentive to
reduce the customer�s environmental load
Influence
legislation to facilitate better SCEM policies
- In cooperation with suppliers,
lobby to strengthen environmental regulation
- Lobby on behalf of SCEM
initiatives
Work with
industry peers to standardize requirements
- Create interfirm procurement
group to collaborate on environmental issues
- Standardize supplier
questionnaires
Inform suppliers
of corporate environmental concerns
- Issue statements of EHS
priorities to suppliers
- Draft and distribute
comprehensive SCEM policy
Promote exchange
of information and ideas
- Sponsor events to facilitate
discussions between customers and suppliers on environmental
issues
- Host training and mentoring
programs.
|
This list is probably not comprehensive, but it represents a fairly
thorough accumulation of what is happening in the field of SCEM. More
important, the various categories and tools are not completely
distinct; in practice, they can overlap. A questionnaire, for example,
might have questions about packaging reduction or a DFE initiative
might be necessary to make a successful leasing or take-back program
possible.
In order to gain a deeper understanding of the application of SCEM
in the electronics industry, case studies of seven major electronics
firms were carried out. These case studies exhibit leading practices
in the application of SCEM tools, which appear to have tremendous
potential importance for business and environment in both the United
States and Asia. The case studies showcase American firms with global
operations that are exploring the issues of SCEM. Some of their
programs are currently focused on Asia. Others are being applied
primarily within the United States, but the firms involved have
indicated interest in extending their current SCEM practices overseas
to Europe and Asia. The companies included were selected because they
are leading firms engaged in best practice SCEM project examples. They
do not represent a complete list of firms engaged in SCEM programs but
provide an excellent starting point for discussion of best case
practices. SCEM efforts are helping their firms achieve cleaner
technology, stronger supplier relationships, enhanced EHS records, and
business benefits.
The firms with case studies in this report are:
- Advanced Micro Devices (AMD)
- Applied Materials
- Hewlett Packard
- Intel Corporation
- Quantum Corporation
- United Technologies Corporation (UTC)
- Xerox Corporation
The case studies for these companies were formulated through phone
interviews, written correspondence, company material on-line, and
information provided by the participating companies. A more detailed
explanation of the ERSIs categories listed in Table 2 follows,
describing where the case studies presented fall among the categories.
This is followed by in-depth case study descriptions for each firm in
the next chapter.
Prequalification of Suppliers (AMD, Intel, and Xerox)
Prequalification of suppliers allows for early communication with
suppliers on environmental issues and can send a strong message of
concern about EHS issues. It also makes it possible for companies to
draw a fairly straight line on the issue of environmental standards.
Many firms have approved suppliers lists, but not all include
environmental criteria when determining which suppliers qualify. At
Intel, a prequalification process for contractor safety ensures high
safety standards and has cut down on duplicate safety training. At
AMD, the companies� environmental audit of suppliers has in the past
even led to the removal of a firm from the approved suppliers list. At
Xerox, suppliers must commit to working toward fulfilling the
company�s supplier EHS requirements before they can be an approved
vendor.
Environmental Requirements at the Purchasing Phase (UTC, Hewlett
Packard, and AMD)
The incorporation of environmental criteria at the procurement
phase is at the core of SCEM, and, therefore, this subject overlaps
with many of the other categories. A trend to include EHS staff on
multidepartment procurement teams is illustrated in the case studies
of UTC and AMD. Hewlett Packard has also grappled with the issue of
how procurement can get involved with environmental criteria; their
case study discusses the issue in the context of industry standard
questionnaires.
Supply-Base Environmental Performance Management (AMD and Hewlett
Packard)
Audits and questionnaires are a popular method of assessing
suppliers� environmental practices. This, of course, is only sensible,
because evaluation of environmental behavior is an important
preliminary step in determining the direction of a SCEM effort.
The AMD case study discusses both its audit of waste service
providers and questionnaire of chemical companies within the context
of a risk management program. As part of Hewlett Packard�s global
corporate procurement policy, suppliers now receive an environmental
questionnaire; but the company chose to work with other companies in
developing its standard (see "Work with Industry Peers" below).
Build Environmental Considerations into Design (Xerox, Quantum, and
Intel)
DFE is a broad topic that overlaps with a number of other
categories. The trend to identify and resolve potential environmental
hazards early in the life cycle of a product pushes environmental
analysis into the design phase, when it is convenient to involve
suppliers in designing smarter products. This process happens in a
number of ways, but, in all cases, the emphasis is on preventing
environmental hazards through design. Products are being designed to
avoid hazardous materials in manufacturing, reduce energy requirements
during manufacturing and a product�s life span, and have a minimal
end-of-life impact, including through design for reuse and recycling.
A number of firms have innovative programs in this area. Quantum
Corporation, together with Lucent Technologies and Texas Instruments,
was involved in developing a new software tool that facilitates the
flow of information on environmentally restricted substances and, in
some cases, dramatically reduces the use of such substances. Intel has
expanded the field of DFE to "design for environment, health, and
safety" (DFEHS)�taking not only environmental considerations into
account at the design phase, but health and safety factors as well.
Xerox is engaged in an ambitious DFEHS program to design equipment for
remanufacturing.
Cooperate with Suppliers to Deal with End-of-Pipe Environmental
Issues (Applied Materials and Xerox)
Cooperating with suppliers to reduce end-of-pipe environmental
impacts goes against conventional logic; suppliers are involved during
preproduction, and waste is generated postproduction. But, as the DFE
model shows, thinking about waste early in the production process can
avoid it late in the process; many opportunities exist for involving
suppliers in cutting down waste. Compaq requires their suppliers to
have a waste minimization program in place. Motorola is part of a
pilot mobile phone take-back program in Europe that necessitates
strong supplier relationships. Applied Materials, as a supplier, has
installed a closed-loop, waste abatement water-recycling system in
their process integration facility to show customers how they can
potentially reduce waste in their own fabricating facilities (fabs).
Xerox expects suppliers to minimize waste in packaging and help with
eliminating their own products� waste.
Reverse Logistics
Reverse logistics is an emerging trend in which a firm decides it
will change the incentive system on how much a supplier produces and
rewards conservation rather than overproduction. Nortel, the Canadian
telecommunications equipment manufacturer, is trying to reduce the
chemical content of its products by paying its chemical suppliers a
fixed price for their services (rather than paying them by the volume
of chemicals). Nortel also offers technical assistance to its
suppliers. Suppliers, therefore, have an incentive to suggest
efficiency improvements.
Influence Legislation to Facilitate Better SCEM Policies (Intel)
In a few cases, SCEM identifies instances in which government
policy does not serve environmental or corporate needs and companies
may participate with suppliers to lobby actively for new policy
measures. At Intel, the desire to deal responsibly with hazardous
waste from foreign facilities has driven the company to lobby the U.S.
Congress to adopt the Basel Convention, which regulates international
shipments of hazardous waste.
Work with Industry Peers to Standardize Requirements (Hewlett
Packard)
This category shows that not all SCEM efforts are best approached
by companies individually. Realizing that they often duplicate efforts
in managing the supply chain in an environmentally responsible manner
and not wanting to lose suppliers because of a unilateral imposition
of additional requirements, customer companies have joined forces to
send clear industry-wide messages to suppliers on EHS standards. This
has cost implications for suppliers, as well as to environmental
implications. Industry-wide standards, however, do set clear
expectations for all suppliers to the industry.
In the semiconductor industry, Sematech has drafted the
"Semiconductor Equipment and Materials International (SEMI) Guidelines
for Safety," which are requirements for many customers in the field,
including Intel. In a separate initiative in California, firms in the
electronics industry realized that they were duplicating each other�s
efforts and causing extra work for suppliers by writing separate
supplier environmental questionnaires. They joined forces and drafted
an industry standard through the Pacific Industry and Business
Association and the Computer Industry Quality Conference. Hewlett
Packard�s involvement with and use of the standard is discussed in its
case study.
Inform Suppliers of Corporate Environmental Concerns (AMD, Xerox,
and UTC)
As companies develop more sophisticated SCEM programs and policies,
many find it useful to communicate these directly to suppliers. Often
such statements to suppliers include a number of different features:
corporate EHS policies, SCEM policies, specific expectations for
suppliers, and other information, such as lists of chemicals of
concern or banned substances. Some of the components, therefore, may
be associated with strict requirements and expectations. Much of the
purpose, however, is to communicate a general set of values and
processes to suppliers and instigate a dialogue on SCEM.
A number of companies have or are developing such statements,
although none of these are the direct subject of the case studies. For
references to this topic, see the case studies on AMD, Xerox, and UTC.
Promote Exchange of Information and Ideas (UTC and Intel)
Although many of the other tools discussed may provide an
opportunity for customers and suppliers to exchange ideas on
environmental improvements, none are exclusively intended as an
opportunity for interaction. This tool, however, is expressly intended
to facilitate discussion. By sponsoring events that bring customers
and suppliers together, companies find that the resulting discourse
sparks strengthened relationships and the emergence of win-win
solutions.
Intel sponsors an annual Materials Supplier Day, which is an
opportunity for discussion of a number of supplier issues, including
EHS management. UTC, together with US-AEP, hosted an event in Malaysia
to pilot the Asian Environmental Supplier Outreach Program (AESOP),
which was specifically intended to facilitate exchange of EHS
strategies between UTC and its Malaysian suppliers.
CONCLUSION
This report has provided background for
understanding the development of SCEM. The first two chapters
chronicled the major types of environmentally related supplier
initiatives (ERSIs) that companies are using. This was followed by
case studies, which identified best practice examples of how companies
are implementing these ERSIs.
What are the implications of SCEM for
the Asian electronics industry? American firms included in this
report�s case studies have generally started their SCEM efforts with
local (U.S.) suppliers. This experience is, however, already being
exported to Asia, and more will be in the future. UTC�s case
study showcases an Asian supplier outreach pilot; HP and Xerox have
global SCEM programs in place; and AMD�s Bangkok facility performs
waste audits. The Asian programs already in place indicate great
potential for widespread extension of SCEM in the region. SCEM
training programs, interactive experiences like UTC�s, and supplier
requirement programs would mutually benefit the firms involved.
This conclusion will identify ten
emerging themes in SCEM suggested by the case studies. These include
challenges and opportunities for all firms�customers and suppliers�in
the electronics sector.
1. Companies experience external
and internal pressures for SCEM.
External forces driving SCEM include
regulatory threats, consumer pressure, investors, and commercial
customers. Among the companies represented in this report, European
take-back regulation is a particularly important driver. It has helped
companies to see the issue of product responsibility in a new way and
prompted companies to work proactively to demonstrate that voluntary,
rather than regulatory, measures will achieve the best outcome.
Advocacy groups�NGOs and shareholders�are also becoming increasingly
interested in SCEM and are working harder to encourage companies to
implement SCEM programs. Internal pressures include risk management,
eco-efficiency, life-cycle analyses, environmental management systems
(EMS), internal benefits, corporate image, and concern for
environmental impact. Individually, many of these issues are
important; cumulatively, they are an important driver for change.
2. Customer firms are applying SCEM by
forming cross-functional procurement teams and by seconding
environmental staff to design and procurement departments.
Several companies included in the
report meet supply chain management needs by using cross-functional
design and/ or procurement teams. With the shift beyond SCM to SCEM,
EHS staff are being included on these teams to ensure that the
company�s environmental needs are met.
The implementation of SCEM depends in
many cases on the ability of environmental staff to influence
procurement decisions. In most organizations, the design and
procurement departments are more powerful than the EHS department. The
relationship and power differential between environmental and other
departments will significantly influence the impact that SCEM programs
will have. The case studies in this report reveal that environmental
objectives are consistently favored when effective mechanisms bring
procurement and environmental staff together, when risk is sufficient
to lend environmental staff credibility in purchasing decisions, or
when the company has made environmental considerations a high priority
or has made a strong commitment to SCEM programs.
3. DFE constitutes a fundamental shift
in the supplier/customer relationship.
The design stage is the place in the
life cycle of a product that has the most potential to shape the
product itself and the processes that are used to create it. As long
as companies continue to emphasize the development of green products
and reduction of downstream risks and wastes, DFE will gain
importance. For suppliers, this trend is likely to result in
increasingly common environmental product specifications and the
opportunity to work with companies on developing products that use
cleaner production processes and materials.
Suppliers are also being asked to
collaborate on finding solutions to environmental problems. This
represents both an opportunity and an obligation for suppliers.
Suppliers who demonstrate skill and ingenuity in their involvement
with environmental solutions will likely receive customer loyalty.
They will also save effort and expense for their customers by
eliminating problems early in the supply chain. On the other hand,
suppliers unable to provide solutions may not receive the same
benefits.
4. SCEM proposes a new model for the
relationship between companies and their suppliers.
The importance of customer-supplier
partnerships was most directly illustrated in the case studies on
promoting the exchange of information and ideas�that is, UTC, Intel,
and Xerox�but it is an aspect of nearly all the case studies. These
partnerships represent a shift from the old business model of
communicating with suppliers primarily through purchase orders to one
of shared problem solving. In its most advanced form, the supplier is
encouraged to become a consultant to the customer. Developments in
process and production methods are not just coming from requirements
along the supply chain, they are also evolving as suppliers and firms
cooperate and anticipate one another�s environmental and business
needs. The development of a DFE data base by EORM in conjunction with
Quantum Corporation, Texas Instruments, and Lucent Technologies, shows
that innovative and cleaner processes and technologies can emerge out
of these partnerships as firms and suppliers recognize the potential
for mutual benefit and environmental gains. These provide models of
entrepreneurship that do not preclude developing country suppliers.
In the new model of business, the
supplier is a strategic partner for the customer in dealing with all
aspects of production from design to waste management. The case
studies in this report give examples of ways in which suppliers are
going beyond merely providing products, services, and materials to
actively meeting the needs of companies and participating in forming
solutions. In the long term, successful suppliers are likely to be
those who anticipate customers� needs�including EHS needs�and provide
solutions. Suppliers who actively collaborate in the design,
production, and disposal phases are likely to add value to the
process�for themselves and for the customer. The case studies also
demonstrate a number of examples in which suppliers have proactively
made suggestions on environmental improvements to their customers.
5. The implementation of SCEM is still
in its infancy.
The use of audits, questionnaires, and
product specifications is central to SCEM and was evidenced in most of
the case studies. Firms are now refining these processes and making
them more effective and user friendly for both company and supplier.
This process involves developing effective mechanisms for use of
audits and questionnaires, as in the AMD case study; bringing together
the needs of procurement and EHS departments, as in the HP case study;
collaborating as customers to produce a single supplier standard for
common suppliers, as in the Intel case study; and reducing the burden
on suppliers through developing industry standards, as in the HP
example.
At present, ERSIs are not being used in
a systematic way. This is likely to change as firms mature in their
use of SCEM and see opportunities for adding value and rationalizing
costs. Suppliers are likely to see more examples of firms in a sector
coming together to meet their SCEM needs. Sematech, PIBA/CIQC, and
Quantum provide examples of this trend. Suppliers should feel capable
of taking an active role in the SCEM process. Firms are still in the
process of formulating their programs, and suppliers should not feel
discouraged from making contact with their customers. In the case of
supplier questionnaires, for example, it may be useful for suppliers
to speak with firms to find out which information is most important,
and how it is used.
6. The trend is to reduce the number of
tier 1 suppliers and lengthen the supply chain.
Rationalization of the supplier base,
evidenced in statistical surveys and in the case studies, is becoming
a trend. Although this may not necessarily mean that many supplier
companies lose business, some will. Niche providers and specialist
providers will be best insulated. The real impact of the reduction in
the number of suppliers may be to lengthen, rather than shorten the
supply chain. In the electronics industry, many of the parts required
in production are niche or highly specialized products. These will
still have a market, but not necessarily with multinational customers.
Global companies will reduce the number of tier I suppliers, but this
may simply reorganize the supplier structure so that their enduring
tier I suppliers contract with old tier I suppliers, making them tier
II suppliers, and so forth. This shift will restructure supplier
relationships but may not mean a loss in business for smaller
suppliers.
7. SCEM can be a means of environmental
risk management.
A primary concern of SCEM practitioners
is risk management. This is a shared concern in SCM: "just-in-time"
management offsets expensive processes such as storage of inventory to
suppliers. Risk management was emphasized by both EHS
professionals and procurement officers in the course of interviews for
this report. Companies, concerned about inheriting risk from their
suppliers, are trying to manage the risk issues of the supply chain.
SCEM programs, the concentration of suppliers, and the lengthening of
the supply chain will mean that financial and environmental risk is
pushed back down the supply chain, onto suppliers. Inventive SCEM
programs, however, will help suppliers minimize their own risk as
well.
8. The benefits of SCEM may be uneven.
SCEM has the potential to benefit both
suppliers and customers. Among suppliers in developing countries,
however, concern exists on whether the benefits to suppliers of SCEM
will be evenly distributed. In the semiconductor sector, for example,
companies in developed countries often export the lower-tech,
labor-intensive phases of production to developing countries. These
segments of the supply chain may not have the same opportunities to
benefit from SCEM initiatives as those associated with the design
phase, for example. This suggests that in some segments of the
semiconductor industry, suppliers may face environmental requirements
without receiving the benefits of collaboration. This may or may not
be applicable elsewhere in the electronics sector, and suppliers may
often be able to participate actively in shaping SCEM programs.
9. The marketplace will start to reward
environmentally sound products and processes.
Savvy suppliers and regions will
recognize the competitive advantage that green products and processes
are likely to present in coming years and will position themselves
accordingly. As more companies begin to implement sophisticated,
comprehensive SCEM programs, it will be a key advantage to suppliers
to have clean technologies already in place. Companies that take steps
now to begin the process of greening their operations�eliminating or
minimizing hazardous material use, favoring cleaner technology,
adopting DFE processes, and minimizing environmental risks�will find
that they are well positioned to answer rising concerns about
environmental management.
10. SCEM complements "just-in-time"
management at many points.
Many of the issues in SCEM have already
been rehearsed with "just-in-time" management�the increased importance
of customer-supplier partnerships, reduction in the number of
suppliers, integration of suppliers at the design stage, and
pushing risk downstream onto suppliers. The implication of this is
that it is not an entirely new aspect in the customer-supplier
relationship, but a strategic one and likely to endure.
The strategic and environmental
advantages of SCEM ensure that it is a major issue�a different
business model�for the next decade and beyond. SCEM may prove to be
the most effective way that global firms can spread clean technologies
and promote global voluntary environmental management. Companies have
the power to effect enormous changes in the environmental performance
of their suppliers worldwide without intervention or regulatory
involvement. Governments, bilateral organizations like US-AEP, and
multilateral aid agencies may also play a complementary and supportive
role.
Aid agencies could support SCEM in
several ways. They could provide a better understanding of upcoming
changes in U.S. and multinational firms� expectations. Studies such as
this is one way to assist in this area. Aid agencies could provide
access to relevant environmental measuring technologies and/ or lists
of restricted or potentially restricted production processes and
products. The case studies in this report identify several potential
sources among international firms for such lists. They could devise
ways to integrate U.S. environmental rules that place obligations on
firms�such as TRI reporting, with Asian country environmental rules
and with business practice. They could help to protect developing
country businesses by providing education in the relevant technical
aspects of U.S. rules and practices. They could provide training in
environmental management systems and SCEM management systems for Asian
managers and institutions. Public/private partnerships like these, and
partnerships between suppliers and firms, have tremendous potential to
generate positive outcomes for suppliers, for customers, and for the
environment.
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